• So I’m having a big problem with a blog I manage. It won’t allow any use of the dashboard or WP interface on three computers I’ve tried EXCEPT for on FireFox on one computer. It works fine (but slow) on FF on one computer but not in Safari on that same computer. Three other machines have been tested and it won’t work in any browser on any of those. It gives this familiar error:

    “Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    Apache Server at (mysitename).com Port 80″

    ALSO, the site appears to be live although only the front page. Clicking through to other pages brings up the Godaddy page not found error.

    I tried removing all plugins by deactivating them in the one browser that works, renaming the plugin folder via ftp AND disabling them in phpMyAdmin. Didn’t help. I also added AddType x-mapp-php5 .php to .htaccess. Didn’t work. I also checked that the wp-config is pointing specifically to the database and not to localhost. It is.

    My next step is to try to upgrade to 3.0.1 via ftp. Any other thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    My next step is to try to upgrade to 3.0.1 via ftp. Any other thoughts?

    If that does not resolve the issue, also try:

    -switching to the default theme (Twenty Ten) for a moment by renaming your current theme’s folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue?

    If you don’t have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

    -if that does not resolve the issue, try increasing memory available for php.

    Switch to the Twenty Ten theme to rule out any theme-specific problems.

    Thread Starter buskerdog

    (@buskerdog)

    Well I’ve tried everything I can. COnfirmed with the host that php is allowing 64m (the max apparently), tried themes, tried removing plugins, tried upgrading, etc etc etc and it’s hit and miss. It’ll work fine then it’ll stop. It’s pretty slow either way. Could the size of the blog be the problem? Do I need a dedicated server? Ugh.

Viewing 3 replies - 1 through 3 (of 3 total)
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