Dashboard Inaccessible for User Roles

  • cambiati

    (@cambiati)


    1 year, 8 months ago

    Only admins can see the dashboard. We have used Shop Manager and Editor and neither work. I tried creating a new role with the same roles as Editor but it still didn’t work. I added access to the dashboard and confirmed that they have access to posts and pages but nothing is working. The user can view the Dashboard drop down but when they click it they are directed to their account page rather than the login. Here is a video on what happens: https://www.loom.com/share/421e0b59c0614ad2af8604e669fa42c5

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter cambiati

    (@cambiati)

    1 year, 7 months ago

    Can someone please respond to my ticket. I sbmitted it almost 6 days ago and your plugin is useless right now. To review here is the issue:

    Only admins can see the dashboard. We have used Shop Manager and Editor and neither work. I tried creating a new role with the same roles as Editor but it still didn’t work. I added access to the dashboard and confirmed that they have access to posts and pages but nothing is working. The user can view the Dashboard drop down but when they click it they are directed to their account page rather than the login. Here is a video on what happens: https://www.loom.com/share/421e0b59c0614ad2af8604e669fa42c5

    The page I need help with: https://www.heuristichealing.com/wp-admin

Viewing 1 replies (of 1 total)
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