Support » Plugin: Dashboard » Dashboard has vanished!

  • Resolved nightwinter


    Hey everyone,

    Could someone help me with a problem i have. My dashboard has vanished! i have not installed any plugins nor have i changed anything. Permissions are fine too please see

    Also when i click screen options that does not pull down either, the screen flickers but thats about it

    Please help

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p


    have you tried:

    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

    The screen shot probably shows this plugin (not the one in your post):

    Can you post your site URL?

    the url is

    i tried disabling all plugins but its still the same

    Though Tara advised you all the plugins are still running. Can we see your site with the default WordPress theme with all plugins deactivated?

    Turns out it was the only one i didn’t disable….. the Google plugin! now how has this stopped working all together?

    Are you still facing the problem, or is it solved?

    it is now resolved thank you. if anyone is having a problem please see plugin support

Viewing 7 replies - 1 through 7 (of 7 total)
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