Support » Fixing WordPress » Dashboard / entire WP site not appearing properly, almost HTML

  • I don’t know if it is a plugin error but my entire dashoboard and all pages are showing up with no backgrounds or pics, only words, almost in an HTML format. I can upload media and find them in my gallery, however I cannot Ad a new banner to my site….I’m not very tech savvy and so don’t understand what has happened or how to fix it.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Have you tried temporarily disabling all of your plugins?

    If that restores your dashboard, you can re-activate one-by-one to determine the conflict.

    Yes, I have tried that. I only have 5 plugins, it has been since I upgraded to the 3.6 version.

    Try reinstalling the core software through the WordPress dashboard updates area.

    It only gives me the option to Re-install now (Which I tried) or download version 3.6 but then opens the files from that on my desktop, and I have no idea what to do with them from there.

    esmi

    (@esmi)

    Forum Moderator

    Try re-uploading all files & folders – except the root wp-config.php & .htaccess files and the the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    I have never downloaded WordPress to begin with, I bought a pre-designed website…..as I said, I am not tecchy and have no idea how to do what you explained, although I’m sure it would be very helpful for me to do! VERY frustrated!

    I still have not found a solution to my problem. I have WordPress through a web hosting partner, and am having no problems at all with my website or the way it appears online. The problem simply is with the appearance of my WordPress once I have logged in to edit the site. Should I contact my web host?

    esmi

    (@esmi)

    Forum Moderator

    Did you try my suggestion above?

    I don’t know how….I am probably the least computer literate person I know, ideal for looking after a website 🙁 I downloaded a fresh version of WordPress but I don’t know what to do from there, it all came set up for me when I signed up for web hosting through another site. Sorry!

    esmi

    (@esmi)

    Forum Moderator

    Do you know how to use FTP (or whatever file management application your host provides)? If not, you may have to consider hiring someone to sort this out for you.

    Ok Thanks, I will have to get someone to look at it for me. I really appreciate your help.

Viewing 11 replies - 1 through 11 (of 11 total)
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