Title: Dashboard doesn’t load
Last modified: August 24, 2018

---

# Dashboard doesn’t load

 *  Resolved [pauldotmac](https://wordpress.org/support/users/pauldotmac/)
 * (@pauldotmac)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/dashboard-doesnt-load-2/)
 * Hi,
    I’ve created a duplicate copy of my site and copied it to a new folder to
   develop a new version of the site from the old pages. I also duplicated and uploaded
   the mysql database under a new name with new table prefixes. I’ve made the necessary
   changes in the wp_config file – database name, tables prefix, updated the rewrite
   rules in the htaccess file, changed all the references in the database from the
   old url to the new url and I can access the website – the site appears to be 
   working ok, I can access it and navigate through the pages – all is well – the
   setup seems correct. However, when I try to access the dashboard the login appears
   to work ok but instead of accessing the dashboard I’m directed to a copy of the
   site with no ability to edit any of the pages. I don’t get any error messages
   just a display of the home page with an extra bar along the top – not unlike 
   the wp forum page with the ability to logout in the top right hand corner. Any
   suggestions? Thanks Paul

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [HudsonValleyWebDesign](https://wordpress.org/support/users/jaycbrf/)
 * (@jaycbrf)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/dashboard-doesnt-load-2/#post-10621282)
 * Sorry, without a link to the site it is hard to diagnose. Try adding /wp-admin
   to the end of the url and see if that works.
 *  Thread Starter [pauldotmac](https://wordpress.org/support/users/pauldotmac/)
 * (@pauldotmac)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/dashboard-doesnt-load-2/#post-10621977)
 * [RESOLVED] I’d mentioned that I had changed the tables’ prefix. The site is for
   a symposium that happens every 2 years; so last year’s prefix was 2017_ and next
   year’s prefix (for the new site) will be 2019_. There are several fields in the
   2019_options and 2019_metadata tables that made cross reference to 2017_* fields
   or data. I simply went through them one by one and changed 2017_ to 2019_ and
   the dashboard now loads. Strange that on all the sites I visited to resolve the
   problem none mentioned about table prefix changes – although [https://www.elegantthemes.com/blog/tips-tricks/locked-out-of-wordpress-4-solutions-when-you-cant-access-wp-admin](https://www.elegantthemes.com/blog/tips-tricks/locked-out-of-wordpress-4-solutions-when-you-cant-access-wp-admin)
   did, when talking about the structure of the user_meta table state “meta_key —
   Here, write wp_capabilities”, wp_ is the normal prefix for wordpress tables –
   it was this that set me think about the table prefix. If, like me, you change
   it then there are consequences.

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘Dashboard doesn’t load’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [pauldotmac](https://wordpress.org/support/users/pauldotmac/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/dashboard-doesnt-load-2/#post-10621977)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics