[resolved] Dashboard became invisible (6 posts)

  1. Ellen2
    Posted 6 years ago #

    I have the most recent version (if I remember correctly) yesterday i was updating plugins - starting with the inactive. First was Akismet update then All in one SEO, then Contact Form 7 and then twitter friendly links. After twitter friendly links some thing happened. The update process did not "complete" and I found myself with a blank screen.

    I used my ftp to remove all 3 plugins and cleared my cache - today my dashboard is still invisible - blog is visible, login screen is visible too. Once I'm in, nothing.

    I searched the forums and don't see an alternate solution besides removing the offending plugin.

    TIA, Ellen

  2. esmi
    Forum Moderator
    Posted 6 years ago #

    Try resetting the plugins folder by FTP or phpMyAdmin.

  3. Ellen2
    Posted 6 years ago #

    Worked perfectly.
    Thank you.

  4. Ellen2
    Posted 6 years ago #

    I may have spoken too soon.

    I can see the Dashboard now, but all of the clicable items take me to blank screens.
    Plugins page is blank, Wassup is gone ....

  5. Ellen2
    Posted 6 years ago #

    Staring at a blank screen...bact to square one.

    Should I perform this for each plugin as well?

  6. James Huff
    Support Team Rep.
    Posted 6 years ago #

    Yes, reset the plugins as suggested above. Follow the link provided by esmi.

    If that resolves the issue, reactivate each one individually until you find the cause.

Topic Closed

This topic has been closed to new replies.

About this Topic


No tags yet.