Title: Dashboard
Last modified: March 1, 2018

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# Dashboard

 *  Resolved [surabhilondon](https://wordpress.org/support/users/surabhilondon/)
 * (@surabhilondon)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/)
 * Hi,
 * My dashboard on the left-hand side has disappeared. Where before it used to have
   vertical options to write new posts, edit various settings, view plugins etc.
   there is nothing. The dashboard link is still there but when I click on it, it
   only shows Activity, Site Stats, WordPress Events and News on the right-hand 
   side.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030218)
 * Are there any icons down the left side of the Dashboard, or just nothing?
 * If they’re just icons, the one at the bottom will be an arrow, click that to 
   expand the menu.
 * If it’s just nothing, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. This will force the 
   default theme to activate and hopefully rule-out a theme-specific issue (theme
   functions can interfere like plugins).
 *  Thread Starter [surabhilondon](https://wordpress.org/support/users/surabhilondon/)
 * (@surabhilondon)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030242)
 * Hi James,
 * On the left hand side there are four items : Dashboard, Jetpack, Profile, Collapse
   Menu. I tried clicking on each but the old admin menu seems to have disappeared.
 * Thanks
    Surabhi
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030254)
 * Oh, that sounds like you aren’t logged in as an Administrator. Do you have any
   other accounts on the site? If so, try those.
 * If you don’t have any other accounts on the site, and if you are **not** using
   Multisite, access your database via phpMyAdmin (most hosting providers offer 
   this in your hosting account’s control panel), go to the wp_users table and find
   the row for your user_login. Note the ID of this row. Now, go to the wp_usermeta
   table and find the wp_capabilities row for your user_id. Set the value of this
   row to:
 * `a:1:{s:13:"administrator";b:1;}`
 *  Thread Starter [surabhilondon](https://wordpress.org/support/users/surabhilondon/)
 * (@surabhilondon)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030394)
 * Hi James
 * at the moment the capabilities field shows this value :
 * a:1:{s:10:”subscriber”;b:1;}
 * so just to confirm i should change the 10 to 13?
    my phpmyadmin is showing four
   databases for some reason and they are all named with the prefix of my domain
   name so i cant tell which one is for my site exactly, should i just go into each
   one’s wp usermeta table and change the capabilities as above?
 * its odd I used to be able to login just fine and see my admin dashboard
 * Thanks
    Surabhi
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030407)
 * Yes, it should be 13, not 10.
 * You can see which database is correct by comparing to the database credentials
   in your wp-config.php file.
 *  Thread Starter [surabhilondon](https://wordpress.org/support/users/surabhilondon/)
 * (@surabhilondon)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030412)
 * Sorry, where do i find the wp-config.php file please!
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030447)
 * You’ll need to access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), and it’s most likely in the
   same directory as the wp-login.php file.
 *  Thread Starter [surabhilondon](https://wordpress.org/support/users/surabhilondon/)
 * (@surabhilondon)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030545)
 * Hi James, i was able to get this fixed via bluehost support. it was as you said
   my admin rights had been changed for some reason. Thanks again for your help!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Dashboard’ is closed to new replies.

## Tags

 * [dashboard](https://wordpress.org/support/topic-tag/dashboard/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 2 participants
 * Last reply from: [surabhilondon](https://wordpress.org/support/users/surabhilondon/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/dashboard-96/#post-10030545)
 * Status: resolved

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