Title: Dark background without a box
Last modified: October 16, 2017

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# Dark background without a box

 *  Resolved [fjura](https://wordpress.org/support/users/fjura/)
 * (@fjura)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/)
 * Hello,
 * When I choose the pop-up option, it doesn’t seem to work properly on Chrome. 
   When it hits on a page, you can only see darkened background without the actual
   box, you have to then click on a random place on the website for the pop-up box
   to appear. Did you ever experience something like this? Works fine on Firefox.
 * thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdark-background-without-a-box%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/#post-9592097)
 * Hi, can you link me to a page with the popup active so I can investigate?
 * Thanks
 *  Thread Starter [fjura](https://wordpress.org/support/users/fjura/)
 * (@fjura)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/#post-9592139)
 * Hi,
 * try now please, any page.
 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/#post-9592157)
 * Hi I’m not seeing any popup. Maybe you need to purge your cache, or check the
   popup settings?
 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/#post-9592162)
 * Oh just saw it, must be a time delay. It works properly for me in Chrome: [https://cl.ly/1E1g3l2h1p0y](https://cl.ly/1E1g3l2h1p0y)
 *  Thread Starter [fjura](https://wordpress.org/support/users/fjura/)
 * (@fjura)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/#post-9592218)
 * thats really strange, for me it looks like this:
 * > [View post on imgur.com](https://imgur.com/b3OalLO)
 * I have to click somewhere for the box to appear and when I click again it disappears
   also with the background.
 * no matter, thank you for the quick reply!
 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/#post-9592308)
 * Hmm, I’ll see if I can reproduce it in another browser. It could be a z-index
   issue.
 * Make sure you have the most up to date version of the plugin, I remember fixing
   something like this a while ago.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Dark background without a box’ is closed to new replies.

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## Tags

 * [popup](https://wordpress.org/support/topic-tag/popup/)

 * 6 replies
 * 2 participants
 * Last reply from: [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/dark-background-without-a-box/#post-9592308)
 * Status: resolved