Support » Plugin: WordPress Social Share Buttons & Analytics Plugin – GetSocial.io » Cynical marketing and expensive for high traffic sites

  • It works well – however SumoMe is far better if you have over 100,000 page views per month – SumoMe has premium for unlimited pvs at $20 for share bars etc and $20 for popups subscriptions etc – it has analytics now and tracking of shared posts. There’s a comparison on the GetSocial website which is simply terrible – comparing the $9 option with the SumoMe $100 option with no explanation or context – SumoMe branding can be removed for a one off $10 payment – as other reviewers have said – colour changes and mobile use is where we are now – these shouldn’t be in the PRO only version. I pay for lots of plugins, and believe in developer support, and they are clear its freemium, but underlying this is a very bad model that cuts you off if you hit limits, this will confuse and annoy your customers and readers which you simply can’t afford to happen these days. A better approach would be to match SumoMe pricing and market any advantages – then I’d probably think about a move.

    I would have gone with this but lost trust in developers who are not being honest and professional in their approach – for me to use it it would cost far too much as I get 250-350k pvs per month – I have no link to SM but have had no site slowing or any issues at all with it for a year now.

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  • Plugin Author Joao Romao

    (@joaoromao)

    Good morning wbwired,

    It’s always harsh to see a 1-star rating as it clearly means we’ve done something terribly wrong. However, I always try to look at it in a constructive, learning-driven way.

    I’m happy that the great folks at SumoMe can afford providing unlimited traffic to their users, while charging at $20 per PRO feature or at $100 for the full feature set.
    Unfortunately, we can’t, and focusing on providing the best value for money we can to our existing users is something we take very seriously, including top-notch support (which you can probably refer to in the 5-star section of this reviews area).

    I won’t discuss pricing of other tools (as I’m sure they wouldn’t discuss ours) but you do have to pay $100/mo to unlock the full feature set or build up multiple $20/mo features. Our $99/plan offers extended analytics and 1 million visits/mo cap, by the way.

    We don’t cut off websites once they reach a limit, we do charge an extra-visits pack which is:

    (1) Clearly visible on every documentation piece + pricing pages
    (2) We send an email at 60% capacity with full disclosure on how it works and how you can turn it off
    (3) We send an email at 80% and 100% capacity.

    I understand and respect your position. Many websites can’t simply afford to support this level of costs on their operations but we, ourselves, are a company too. We could provide everything unlimited at a lower cost, but we’d likely not exist on the next weeks or months.

    Just for closing, I didn’t, in any given moment, remotely think you were linked to SM. You have the complete right to have an opinion and to share with fellow developers and website owners.

    Best,
    John, CEO.

Viewing 1 replies (of 1 total)
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