Title: CVV failed !
Last modified: April 26, 2022

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# CVV failed !

 *  Resolved [pa59](https://wordpress.org/support/users/pa59/)
 * (@pa59)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/)
 * Hello dear users / plugin support team !
    Since some weeks some issues appeared
   on my website during the checkout. ONLY IF the shipping address is different 
   from the Billing address. Otherwise everything’s perfect ! The plugin work properly.
   I’m very concerned by this problem because a lot of my clients use different 
   addresses for shipping. The problem occurs in Live mode and Test mode. When someone
   type the CVV numbers (after card numbers + exp date) the text “CVV” overwrote
   the number (with transparency) I’m using the DIVI theme, last version. What advices
   could you give to me to fix this issue ? Thanks a lot !

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/#post-15593091)
 * Hi [@pa59](https://wordpress.org/support/users/pa59/),
 * That sounds like a simple CSS conflict. Are you using one of the custom forms
   or the Stripe inline form?
 * Can you share your website url?
 * Kind Regards,
 *  Thread Starter [pa59](https://wordpress.org/support/users/pa59/)
 * (@pa59)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/#post-15594799)
 * Hello,
    Of course! Here’s the client’s website : [https://oboboi.com](https://oboboi.com)
   [https://oboboi.com/commander/](https://oboboi.com/commander/) –>Page where I’ve
   encountered the issue I’m usine one of the custom form : the BOOTSTRAP one. I’m
   using it because with the stripe inline, there was an issue with the smartphone’s
   view. Thanks a lot!
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/#post-15604152)
 * Hi [@pa59](https://wordpress.org/support/users/pa59/),
 * Thanks for your patience. After reviewing your site I can see you have a Javascript
   error on your checkout page that’s being caused due to some required html that’s
   missing. That JS error is causing the custom form’s label to not update resulting
   in the overlap that you see.
 * The Stripe plugin outputs a hidden input field that has a data object that contains
   configuration settings. For some reason, that’s not being output to your page.
 * Is there anything special about your checkout page that you’re aware of that 
   could prevent that html from being output? Perhaps a cache setting?
 * Kind Regards,
 *  Thread Starter [pa59](https://wordpress.org/support/users/pa59/)
 * (@pa59)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/#post-15607894)
 * Hello!
    You’re welcome! There’s nothing special about this page. No cache plugin
   is installed. Here’s the plugins activated on this website : FiboSearch – AJAX
   Search for WooCommerce Child Theme Configurator Colissimo shipping methods for
   WooCommerce Complianz | GDPR/CCPA Cookie Consent Duplicator Site Kit by Google
   Smash Balloon Instagram Feed Limit Login Attempts Reloaded Side Cart WooCommerce
   Payment Plugins for Stripe WooCommerce Sendinblue – WooCommerce Email Marketing
   Yoast SEO Widgets for Google Reviews Maybe are you aware of an issue with one
   of these ? Thanks for your interest, Best regards,
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/#post-15610865)
 * Hi [@pa59](https://wordpress.org/support/users/pa59/),
 * Now when reviewing your checkout page, the required html is present so that issue
   is resolved. Are you are of anything that you changed that resolved that issue?
 * I now see the following JS error:
 *     ```
       Uncaught SyntaxError: Identifier '$' has already been declared
           at jquery.plugin.colissimo.js?ver=0.1:1:1
       ```
   
 * That is coming from your **widget-colissimo** plugin.
 * Kind Regards,
 *  Thread Starter [pa59](https://wordpress.org/support/users/pa59/)
 * (@pa59)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/#post-15610933)
 * Good news !
    I haven’t change anything on the website since your last message!
   I’ll check all that and mark as resolved if everything’s OK ! Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘CVV failed !’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
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## Tags

 * [cvv](https://wordpress.org/support/topic-tag/cvv/)

 * 6 replies
 * 2 participants
 * Last reply from: [pa59](https://wordpress.org/support/users/pa59/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/cvv-failed/#post-15610933)
 * Status: resolved