• I installed my cute ftp and i cannot log in. I have the host name, user name, and password and nothing.
    COMMAND:> [11/30/2011 11:02:56 PM] PASS *****
    [11/30/2011 11:02:56 PM] 530 Login incorrect.
    ERROR:> [11/30/2011 11:02:56 PM] Not logged in.
    STATUS:> [11/30/2011 11:02:58 PM] Connection closed.

    I tried with filezilla and i have the same problem. Firewall is down so what else can it be?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The error is due to a incorrect login. It’s related to either a bad password or/and username. Verify your FTP credentials are correct.

    Thread Starter Robert Fernandez

    (@robert-fernandez)

    yes, you are right.

    I got all the information right. i changed the paswword several times and still not working. To log in to wordpress is not a problem, but it is to cute FTP and Filezilla. i tried with both.

    FTP credentials are not the same as your WordPress login credentials. FTP credentials would be set up with your hosting provider, either through their interface such as cPanel, or given to you by them.

    Thread Starter Robert Fernandez

    (@robert-fernandez)

    I see what you mean.

    I will take a look at this with my hosting provider.
    Thank you for your help.

    No worries! I’m glad I could assist you.

Viewing 5 replies - 1 through 5 (of 5 total)
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