Have seen this before, you’re using SiteOrigin and there is a file widgets.css causing the problem.
I did test it and didn’t have the problem, so need to investigate root cause.
Ultimate Addons for SiteOrigin is the root cause. Will escalate to see if a fix can be made.
Hi @arielthehuman @rdellconsulting
Andrew from SiteOrigin support here. Sorry to hear you’ve run into a problem. The author of Ultimate Addons has made changes to his plugin based on my feedback in the past so hopefully he can correct.
If something directly related to a SiteOrigin plugin comes up, don’t hesitate to let me know.
Hope you’re able to resolve.
Thanks @misplon. The Theme Author will be contacting the Plugin Author. Will let you know when resolved.
Super 🙂 Thanks for the update.
@rdellconsulting @misplon Thank you both! I super appreciate it. I’ll be waiting for an update. 🙂
Hi Andrew, I had the same problem, and eliminated SiteOrigin plugins installed and I relocated the CSS code they sent me to set the home page (www.asociacionbienestar.info) was not worth anything, it has not been resolved the problem, please help
Hi @asociacionbienestar
Sorry to hear about the hassle.
If you have a problem related to a SiteOrigin plugin or theme I can help out. Unfortunately, if it’s a Customizr or another plugin issue then the respective developer would need to lend a hand.
Hi Andrew, the problem seems to be a complement to plug SiteOrigin Builder, not the plugin itself, the fact is that despite having erased the plugins still have the problem, I guess the key is the “trail” left plugins, but not where they are, do not know HTML or CSS code, I am a nurse and not Informatica, I need you to tell me I should do and where you please.
Have you deleted Ultimate Addons for SiteOrigin Widgets Bundle? To be clear, that’s not our plugin. It’s developed by a third-party developer.
Are you using a caching plugin of any sort? If so, please, clear its cache. The file that @rdellconsulting identified as causing the problem is still being loaded.
(Once this is resolved you should be able to re-install SiteOrigin Page Builder and SiteOrigin Widgets Bundle, the issue wasn’t coming from those plugins. I don’t mean to go on about this point, we put a lot of work into these two plugins in particular so their proper functioning is important to us.)
Hi @misplon,
it seems that the combination : Customizr theme + SiteOrigin Page Builder + Ultimate Addons for SiteOrigin plugin
leads to some issues as reported here : https://github.com/presscustomizr/customizr/issues/386
what would you recommend to solve this problem ?
Thanks
