Title: Customizr problem with update Last modified: August 22, 2016 --- # Customizr problem with update * Resolved [sebax](https://wordpress.org/support/users/sebax/) * (@sebax) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/) * Hi, I’ve problem! I update the customizr theme from version 3.1.15 to 3.2.7, after the update when I go to the website its shows * Fatal error: Class ‘TC_utils_settings_map’ not found in C:\xampp\htdocs\wordpress\ wp-content\themes\customizr\inc\class-fire-utils.php on line 122 * and I not enter in the dashboard of site. How can I fix this error? Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/customizr-problem-with-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/customizr-problem-with-update/page/2/?output_format=md) * [rdellconsulting](https://wordpress.org/support/users/rdellconsulting/) * (@rdellconsulting) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512069) * You are now going to experience the downside of not keeping up with Updates I’m afraid. * The jump from 3.1 to 3.2 is significant, and caused some pain whilst Users made adjustments to the new version. However, when complete, I think the general opinion would be that it was worth the pain as there are some significant enhancements. * The good news for you is that c:\xampp\ is a localhost build, and it’s imperative that you get that fixed before updating any hosted sites. * I hope you are using a Child Theme as that will offer you some protection. Make sure you have those files (style.css and functions.php, at least) backed up. * My approach would be to use [Duplicator ](https://wordpress.org/plugins/duplicator/) to get a Backup. Then do a new build of WP 4.0.1/Czr 3.2.7. Then Export/Import your Pages/Posts and Plugins. * This will be a big job (depending upon your content) so plan to do it when you have a few hours free. * Thread Starter [sebax](https://wordpress.org/support/users/sebax/) * (@sebax) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512074) * I’m using the child theme and so I have a copy of style.css and functions.php. I work in my localhost first and then I upload all in hosted site. But, now, I don’t know, how can I repair this problem… * [rdellconsulting](https://wordpress.org/support/users/rdellconsulting/) * (@rdellconsulting) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512101) * > My approach would be to use Duplicator to get a Backup. Then do a new build > of WP 4.0.1/Czr 3.2.7. Then Export/Import your Pages/Posts and Plugins. * Don’t repair. * [Ypanesa](https://wordpress.org/support/users/ypanesa/) * (@ypanesa) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512105) * I just updated from the very last version to this one today. The error message is: * Fatal error: Call to undefined function date_diff() in /kunden/152336_4153/der- tut-nichts/wp-content/themes/customizr/inc/parts/class-content-headings.php on line 558 * Can I copy this function from somewhere? [http://der-tut-nichts.info](http://der-tut-nichts.info) I use a child theme. * Theme Author [presscustomizr](https://wordpress.org/support/users/nikeo/) * (@nikeo) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512119) * Hi Ypanesa, This bug has been reported by other users for v3.2.7. It is related to the version of PHP used by your host company. Some new features of the theme are not supported by servers using php version less than 5.3 (released in 2010). * Before I come with a fix for this, you can do the following : 1) Open the customizer in appearance > customize 2) navigate to Content > Post metas 3) uncheck “Display the update date” 4) uncheck “Display post metas” 5) uncheck “Display a recent update notice” * Hope this helps! * [Ypanesa](https://wordpress.org/support/users/ypanesa/) * (@ypanesa) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512123) * Thanks for the fast answer. In this case, I changed the PHP Version to the last stable version 5.6.0. Thanks for the hint. I never thought about PHP. * PS: You’re still the best!!! * Thread Starter [sebax](https://wordpress.org/support/users/sebax/) * (@sebax) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512169) * Ok! I’m done the upgrade of wordpress at the version 4.01, then I installed the new version of Customizr and then I created the child theme. But when I want to apply the child theme wordpress shows again this line: * Fatal error: Class ‘TC_utils_settings_map’ not found in C:\xampp\htdocs\wordpress\ wp-content\themes\customizr\inc\class-fire-utils.php on line 122 * I open the file class-fire-utils.php and in the line 122 there is “$incr += 5;” * Now, where is the error? * Thank you so much * Theme Author [presscustomizr](https://wordpress.org/support/users/nikeo/) * (@nikeo) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512173) * [@sebax](https://wordpress.org/support/users/sebax/) : There’s no such code on line 122 of the theme : [https://github.com/Nikeo/customizr/blob/master/inc/class-fire-utils.php#L122](https://github.com/Nikeo/customizr/blob/master/inc/class-fire-utils.php#L122) * you may have a wrong version of the theme, and try to delete and re-install the Customizr theme may be ? * Hope this helps. * Thread Starter [sebax](https://wordpress.org/support/users/sebax/) * (@sebax) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512179) * Excuse me I posted a wrong line, it’s refer to class-fire-utils_settings_map. php * The line 122 of the file class-fire-utils.php is correct. I can try to reinstall all and then I see if it works * [realpatidar](https://wordpress.org/support/users/realpatidar/) * (@realpatidar) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512191) * After updating Customizr from 3.2.5 to 3.2.7, I am getting this error: * Fatal error: Call to undefined function date_diff() in /home/content/96/8163996/ html/wp-content/themes/customizr/inc/parts/class-content-headings.php on line 558 * Can some one look into the matter * [realpatidar](https://wordpress.org/support/users/realpatidar/) * (@realpatidar) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512194) * Solution given by nikeo to uncheck update date etc., did not help. * Theme Author [presscustomizr](https://wordpress.org/support/users/nikeo/) * (@nikeo) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512195) * **Update :** the new version fixing this error is available for [manual install](http://codex.wordpress.org/Using_Themes#Adding_New_Themes_Manually_.28FTP.29). You can download it safely from the wordpress.org repository : [https://wordpress.org/themes/download/customizr.3.2.8.zip](https://wordpress.org/themes/download/customizr.3.2.8.zip) * Cheers * [realpatidar](https://wordpress.org/support/users/realpatidar/) * (@realpatidar) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512211) * I upgraded the PHP to 5.4 and also the theme to 3.2.8. My issue is resolved * [daywalker27](https://wordpress.org/support/users/daywalker27/) * (@daywalker27) * [11 years, 5 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512226) * After updating to 3.2.7. the plugin **[form maker](http://web-dorado.com/products/wordpress-form.html)** does not work in the pages, but it does in the footer. Please help asap, the forms are very important for the website. Thanks! * [Barry](https://wordpress.org/support/users/barryv/) * (@barryv) * [11 years, 3 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/#post-5512489) * Customizr Pro Error * Downloading update from [http://themesandco.com/?edd_action=package_download&license=5e0946ad1dbac173393fb995172ab264&id=40282&key=0720b03db0a1900ebe796e036c218bb1&expires=MTQyMjIwNDgzMg%3D%3D…](http://themesandco.com/?edd_action=package_download&license=5e0946ad1dbac173393fb995172ab264&id=40282&key=0720b03db0a1900ebe796e036c218bb1&expires=MTQyMjIwNDgzMg%3D%3D…) * Unpacking the update… * Could not copy file. customizr-pro/addons/activation-key/activation/class_activation_key. php Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/customizr-problem-with-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/customizr-problem-with-update/page/2/?output_format=md) The topic ‘Customizr problem with update’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/customizr/4.4.24/screenshot.png) * Customizr * [Support Threads](https://wordpress.org/support/theme/customizr/) * [Active Topics](https://wordpress.org/support/theme/customizr/active/) * [Unresolved Topics](https://wordpress.org/support/theme/customizr/unresolved/) * [Reviews](https://wordpress.org/support/theme/customizr/reviews/) ## Tags * [niclook](https://wordpress.org/support/topic-tag/niclook/) * 17 replies * 8 participants * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/) * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/customizr-problem-with-update/page/2/#post-5512491) * Status: resolved