Title: Customizing Thumbnails, Nextgen gallery
Last modified: November 18, 2019

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# Customizing Thumbnails, Nextgen gallery

 *  Resolved [Lesley Pyke](https://wordpress.org/support/users/lesleypyke/)
 * (@lesleypyke)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customizing-thumbnails-nextgen-gallery/)
 * I have built the full website, inserted and edited several galleries with no 
   problem, (Nextgen galleries) but yesterday when I went to add a new gallery the
   CUSTOMIZE THUMBNAIL is just a blank white screen. SHOW METADATA and ROTATE are
   also blank white screens!
    It was working fine before. I am new to your galleries
   and may wish to upgrade but not if the most basic features of your free one doesn’t
   work.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomizing-thumbnails-nextgen-gallery%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/)
 * (@mihaiimagely)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/customizing-thumbnails-nextgen-gallery/#post-12153907)
 * Please try to temporarily deactivate the other plugins, switch to a theme from
   Twenty series then try to apply any bulk action or change from “Manage Galleries”
   again to see if you will be allowed to do so. We have verified it on our testing
   site and these functionalities are working properly in our case so it must be
   something with your setup.
 *  [lordmaciu](https://wordpress.org/support/users/lordmaciu/)
 * (@lordmaciu)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/customizing-thumbnails-nextgen-gallery/#post-12587487)
 * Hi,
    I have the same problem. And the solution above doesn’t work :(.
 * Code of my “edit thumb”:
    `<div class="ui-dialog ui-widget ui-widget-content 
   ui-corner-all ui-front ui-draggable" tabindex="-1" role="dialog" aria-describedby
   ="ui-id-1" aria-labelledby="ui-id-2" style="height: auto;width: 800px;top: 6511px;
   left: 543px;display: block;z-index: 101;"><div class="ui-dialog-titlebar ui-widget-
   header ui-corner-all ui-helper-clearfix ui-draggable-handle"><span id="ui-id-
   2" class="ui-dialog-title">Dostosuj miniaturę</span><button type="button" class
   ="ui-button ui-widget ui-state-default ui-corner-all ui-button-icon-only ui-dialog-
   titlebar-close" role="button" title="Close"><span class="ui-button-icon-primary
   ui-icon ui-icon-closethick"></span><span class="ui-button-text">Close</span></
   button></div><div class="ngg-overlay-dialog ui-dialog-content ui-widget-content"
   id="ui-id-1" style="width: 770px; min-height: 0px; max-height: none; height: 
   470px;"></div></div>`
 *  [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * (@gabyimagely)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/customizing-thumbnails-nextgen-gallery/#post-12587783)
 * Hello [@lordmaciu](https://wordpress.org/support/users/lordmaciu/),
 * We are asked by the forum rules to have different threads for each problem. Maybe
   the issue it’s similar but is not the same. I kindly ask that you create a new
   thread topic through the form at the bottom of this page: [https://WordPress.org/support/plugin/nextgen-gallery/](https://WordPress.org/support/plugin/nextgen-gallery/)
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Customizing Thumbnails, Nextgen gallery’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/customizing-thumbnails-nextgen-gallery/#post-12587783)
 * Status: resolved