Customizing the confirmation email

  • Resolved devrap

    (@devrap)


    8 years, 2 months ago

    Hi there. Just starting to test this out, in conjunction with Events Calendar. So far, so good!

    Can you direct me to how/where we can edit the outgoing confirmation email that goes with the RSVP function for any given ticket type? Specifically, my client needs to approve registrations, so the rsvp’s coming in are basically a request asking for a reservation. At bare minimum, they need a way to customize the outgoing email letting people know that their request was received, but not yet confirmed and that they’ll hear back. (The followup email will be done manually.)

    Less crucial: the ability to message all attendees for any given event would also be a fabulous feature for future releases.

    Thanks for any guidance here.

    https://wordpress.org/plugins/event-tickets/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter devrap

    (@devrap)

    8 years, 2 months ago

    Also, related question: is there a way to add an events admin–who is not the event organizer or main WP admin–to receive a copy of the rsvp for each ticket that comes in?

    We know we can just add another organizer to the event, but we like the way Events Manager Pro makes it possible for people to view events by organizer–and having the admin organizer’s name showing up on this events view would confuse that.

    Any suggestions on how we can add our own events admin to receive copies of all rsvp requests would be greatly appreciated.

    GeoffBel

    (@geoffbel)

    8 years, 2 months ago

    Good evening devrap,

    Thank you for reaching out to us.
    We will gladly try to assist you on this topic.

    To tweak the email, you might want to read our Themer’s guide as a starting point. More specifically, look for the section about Events Tickets.

    Great suggestion for the ability of messaging attendees!
    In fact, you can suggest it or cast your vote on other features in our User Voice forum.

    As for the related question, we’d love to help, but this is slightly outside the scope of our support here (customization).

    The best I can do is refer you to the following article on adding custom roles to your site.

    Best of luck!
    Geoff B.

Viewing 2 replies - 1 through 2 (of 2 total)
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