Support » Plugin: CartFlows » Customizing text and image in footer

  • Resolved Ambyomoron

    (@josiah-s-carberry)


    In the footer of the checkout page there is an image containing the text “30 Day Guarantee” and the associated text

    100% Money Back. No-Risk.
    
    If you don't like our products over the next 30 days, then we will gladly refund your money. No questions asked! 

    How can that image be changed and the text customized? I want to make the guarantee for 10 days. I already have the image needed to replace the default image.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Since that is an image the easiest way is to replace it with a similar trust badge in your native language.

    We are considering having some designed and providing the Photoshop file as a free download on our website.

    Ambyomoron

    (@josiah-s-carberry)

    You have answered only half of my question. What about the text?

    Replacing the image will, of course, work if you only have one guarantee. But it will not work if you have, say, a 10 day guarantee for one product and a 30 day guarantee for another product (and thus a separate checkout flow).

    Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Sorry about that. Since CartFlows supports more than 1-page builder, which page builder are you using?

    Ambyomoron

    (@josiah-s-carberry)

    Elementor 2.4.4
    WooCommerce 3.5.4
    Cartflows 1.1.5
    WordPress 5.0.3

    Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Here is the Elementor doc on using the Image element https://docs.elementor.com/article/112-image

    When the image is selected, in the left settings panel, when you hover over the image there is an option to delete then replace the image with the one you have.

    Ambyomoron

    (@josiah-s-carberry)

    Let me clarify the situation, because it is not a question of knowing how to replace an image in Elementor.
    I created a new flow, choosing to create the pages from scratch.
    On the checkout page that is thereby created, the footer is NOT part of the page that is editable using Elementor. It appears to be defined as part of the shortcode [cartflows_checkout]. It does not even appear in the back end when editing the page. It only appears when I preview the checkout page. Consequently, I have no control over the footer from within Elementor.
    That is why I am asking how to modify the text in the footer (let’s not worry about the images, for the time being).

    Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Can you open a ticket because our shortcode does not place any text like that in there? Sorry that you are running into this issue. We would love to take a deeper look and get this working as expected. If you don’t mind can you take a moment to open up a support ticket so our support staff can get this sorted out for you? Here is the link to open a ticket https://cartflows.com/support/submit-a-ticket/

    Ambyomoron

    (@josiah-s-carberry)

    I started to create a ticket but when I went back to the checkout page to get some screenshots, lo, the footer was no longer there! As I cannot reproduce the issue in its entirety, I will not open a ticket.
    But let me ask this. Should each flow have its own and distinct shortcodes for the pages? If so, that is part of the problem.

    Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Hmm that’s very odd.

    The shortcode is the same and will only work on that checkout page. It will not work outside of the checkout page.

    Ambyomoron

    (@josiah-s-carberry)

    That is not the situation. I am referring to using the same shortcode on two different checkout pages in two different flows. This is what I have done and things are mixed up between the two flows.
    So you are saying that I should be using the same shortcode for both checkout pages?

    Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Yea it’s the same 1 checkout shortcode.

    CartFlows is on over 1k websites many with more than 1 flow. This is how the plugin works. We use it on our sites all with more than 1 flow.

Viewing 11 replies - 1 through 11 (of 11 total)
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