Title: Customizing does not work
Last modified: October 15, 2018

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# Customizing does not work

 *  Resolved [Lizett Hansson](https://wordpress.org/support/users/lillt/)
 * (@lillt)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/customizing-does-not-work-2/)
 * Hi!
 * The customization part of the theme is not working at all, it just says loading
   and gives me two buttons in the left upper corner; “documentation” and “support
   forums”.
    Please help me find whats wrong? You will probably say its some add-
   on or something but i have no clue wich one, there is alot and i just took over
   this site.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomizing-does-not-work-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Theme Author [themevision](https://wordpress.org/support/users/themevision/)
 * (@themevision)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/customizing-does-not-work-2/#post-10780873)
 * Hello,@lillt!
 * I see that you are using the old version of the Agama-pro theme. This can be 
   the reason for your problem. Please update your theme to the latest version (
   1.4.6) and check again.
    Since this forum is related to the Agama (free) theme
   only, next time, please, visit the Agama-Pro forum, located at the following 
   address:[Agama-Pro support forum.](https://theme-vision.com/forums/forum/agama-pro/)
 * Regards
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 7 months ago](https://wordpress.org/support/topic/customizing-does-not-work-2/#post-10781181)
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Customizing does not work’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/agama/1.7.2/screenshot.png)
 * Agama
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 * 2 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/customizing-does-not-work-2/#post-10781181)
 * Status: resolved