Support » Fixing WordPress » Customizer upload of logo image fails

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  • Update:
    1. Reinstalled WordPress core per backend update. Same result.

    2. Customizer works well on another site I have on same server. Site is by same theme designer.

    3. File attributes, settings same on both, except the working site does not have option under settings>media to enter path to folder.


    Web host (Site5) techs awesome as they have been all along. Discovered it was a permissions issue:

    Folder permissions higher than 755 will not work properly due to security restrictions on the server configuration. Permissions for folders should be no higher than 755 and permissions for other regular scripts and files should be set to no higher than 644.

    Set folders uploads and below to 755 and it works now.

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