Title: Customizer problems and no support
Last modified: May 27, 2020

---

# Customizer problems and no support

 *  [tablanchard](https://wordpress.org/support/users/tablanchard/)
 * (@tablanchard)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/customizer-problems-and-no-support/)
 * This theme is beautiful. I would love to use it. But two major problems:
 * 1) Changing the title and tag line color in the “Colors” tab of the Customizer
   does not affect the color of the title or tagline. This interferes with the logo
   and header image I would like to use.
 * 2) The support website for keonthemes (the publisher for the photoway theme; 
   linked in the theme information page within wp-admin) does not have a forum for
   the photoway theme. Attempting to create an account with their website fails 
   to e-mail me for a password for me to create an account and ask the question.
   On WordPress dot org’s Support>>Photoway “Theme Support Forum, there are no responses
   from the publisher for three of the issues in the forum. I would pay for this
   theme (again, it is beautiful), but not if it will not work out of the box, and
   especially not if there is no support for the theme.

 The topic ‘Customizer problems and no support’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/photoway/1.1.0/screenshot.png)
 * Photoway
 * [Support Threads](https://wordpress.org/support/theme/photoway/)
 * [Active Topics](https://wordpress.org/support/theme/photoway/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/photoway/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/photoway/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [tablanchard](https://wordpress.org/support/users/tablanchard/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/customizer-problems-and-no-support/)