Customizer Options Not Working | WordPress.org

kaelobenn
(@kaelobenn)

1 year, 5 months ago

I have a fresh WordPress install 6.2, Litespeed, php8.2, Kadence theme, Kadence blocks. same setup on another site on the same server that site is working fine.

On this new site, the customizer settings aren’t showing, see below

View post on imgur.com

Please help

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter kaelobenn
(@kaelobenn)

1 year, 5 months ago

trying to edit page, leads to white screen of death
Plugin Support architalevelup
(@architabasandrai20)

1 year, 5 months ago
Hi @kaelobenn

According to your console error logs, it seems like there is some plugin conflict.

Please try to deactivate the plugins one by one and see if there is any plugin that is causing conflict. Check this article to troubleshoot: https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

You can also send a support ticket to look closer at this issue.
- Premium Support: https://www.kadencewp.com/premium-support-tickets/
- Free Support: https://www.kadencewp.com/free-support-tickets/
Best Regards,
Archita
Thread Starter kaelobenn
(@kaelobenn)

1 year, 5 months ago

We managed to solve the issue by simply installing the Guternburg plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

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Tags

customizer

In: Plugins
3 replies
2 participants
Last reply from: kaelobenn
Last activity: 1 year, 5 months ago
Status: not resolved