Support » Plugin: The Events Calendar » Customizer not writing to live page

  • I am using The Events Calendar (free edition) 5.0.2.1 with WordPress 5.3.2, Beaver Builder Plugin (pro version) 2.3.2.2, and Beaver Builder Theme 1.7.5.1.

    For the Event Page style I am using the Tribe Events Styles with the Default Events Template. The styling is properly overriding the Beaver Builder Theme.

    However, when I use the customizer to change the colors for the Events page, the Accent color changes when viewing the page in the customizer, but when I publish my page, it reverts to the default Tribe Events Styles blue. It would appear that the other colors change upon publishing, but not the accent color.

    When I log back into the customizer, it shows my custom selection in both the customizer menu, and the live preview, but upon exit, it reverts again.

    • This topic was modified 3 months, 3 weeks ago by Stephanie Brinley. Reason: fixing topic tags
Viewing 3 replies - 1 through 3 (of 3 total)
  • Any update here? We have this same issue. Things look OK in the Customizer “preview”, but even if we adjust the page size within the preview (e.g., make the browser window smaller) the colors go back to the default blue within the preview. And then, either way, the changed colors do not show on the frontend at all.

    Plugin Support Deblyn Prado

    (@deblynprado)

    Hi there!

    Thanks you for your message!
    We ran some tests and found an issue while you’re trying to change colors via WordPress Customiser using the new views.

    Once this fix has been released we will contact you back to confirm that you’re able to use WP Customiser with Events Calendar.

    In this meantime we can help you to write a CSS Snippet capable of change the colors that you want. Please let us know what you want to change and what color you’d like to apply.

    So sorry for any inconvenience that this may be caused

    Be safe!

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi,

    We just wanted to let you know that a fix has been released for this issue!

    Please try updating and let us know if you are experiencing any further issues. As always, we recommend running updates on your staging site before doing so on your live site, just to be on the safe side.

    Thanks again for your patience while we worked on getting this fixed!

Viewing 3 replies - 1 through 3 (of 3 total)
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