Support » Theme: Agama » Customizer not works

  • Resolved Apostolos Gazepis

    (@gazepisapostolos)


    Hi all – I ve updated the wordpress core to the 5.5 and also make an update to the agama theme to the latest, form then the customizer not work at all. The menu on the left in the customizer does not appear except the get pro button and on the right does not generate the preview. Does anyone has encountered the same problem or having fixed it? I have already try to deactivated plugins but nothing happens in the console I got some error in the jquery, thank you in advanced for any help on this

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 32 total)
  • Here are our server details, in German:

    Server-Architektur Linux 4.9.0-12-amd64 x86_64
    Webserver Apache
    PHP-Version 7.3.21 (Unterstützt 64bit-Werte)
    PHP-SAPI cgi-fcgi
    Maximale PHP-Eingabe-Variablen (max_input_vars) 5000
    Maximale PHP-Ausführungszeit (max_execution_time) 500
    PHP-Speicher-Limit (memory_limit) 256M
    Maximale Eingabe-Zeit (max_input_time) 500
    Maximale Dateigröße beim Upload (upload_max_filesize) 64M
    Maximale Größe der PHP-Post-Daten (post_max_size) 64M
    cURL-Version 7.52.1 OpenSSL/1.0.2u
    Ist SUHOSIN installiert? Nein
    Ist die Imagick-Bibliothek verfügbar? Ja
    Werden sprechende Permalinks unterstützt? Ja
    .htaccess-Regeln Individuelle Regeln wurden deiner .htaccess-Datei hinzugefügt.

    I’m still searching where the issue is… I hope will find a bug very soon.

    I do not recommend rolling back version, just wait for the update.

    Regards

    Hi all, I got the same problem. still, I haven’t put my website online. After updating WordPress some of the customized stopped working, then I had problems regarding my pages, all content of pages, and writing moved to left side without any gap between page and writing.i am using WP Bakery page builder. disabled the plug in but still had problem, used normal wp page builder, it doesn’t help. used free Elementor, it demand the problem,but i don’t want use elementor. so again i active the WP Bakery page builder and used Design option and used 25px gap, now content moved to its original place.
    customise>slider>styling is not working.
    More it seems submenus of Customise options not working, and not going back to main customize menu.
    Regards,
    Koshy

    Hello guys,

    The bug is found and fixed, the update is properly released and it will be available for 15min on your admin dashboards.

    Thanks for helping with this issue.

    Regards

    Thanks Jerry ! Good to know !

    Super! The update works. Thanks Jerry!

    Thread Starter Apostolos Gazepis

    (@gazepisapostolos)

    Thank you Jerry! Works great!

    Hi Jerry,
    Could you please have a look to this movie. it shows what happened when i update theme.
    i have 3 website, this one is online and other 2 offline. the other two, after updating had the same problem and then it rolls back itself and still customize is not working.
    Regards,
    Koshy
    https://youtu.be/zM0U_RvDI54

    Hi Jerry, sorry if I bother you. the website now is working great, thanks. but still, I have the same problem regarding the contents of webpages. if you have a look at https://koshypc.com/ you will notice all paragraphs have moved to the left side without any margins to page.
    I am using the WP Bakery page builder with a full-width page.

    Regards,
    Koshy

    @khosy,

    As I can see from the link you provided you have using the Agama Pro theme so you will need to reach us on Theme Vision premium support forums at next location:
    Theme Vision Support

    Hello everyone! Hello @jerryscg!
    I still have a problem with agama: I can’t get rid of the error message “Warning: Invalid argument supplied for foreach() …/themes/agama/framework/class-agama-frontpage-boxes.php on line 190”.
    Since the update, I’m able to edit it again, but unfortunately the error message is very persistent. Any ideas? Thanks in advance

    Eric

    @chimeric

    Check if you updated the Agama theme to the 1.6.0 version.

    Regards

    Hi,
    thank you for your feedback.
    I’m already using Agama Version: 1.6.2 and WP 5.5.

    Update: The error is gone, but also the slider. I’m a bit desperated now 🙂 I haven’t made any changes in the meantime. I’ve tried to deactivate all plugins now, but unfortunately it didn’t work.

    @chimeric,

    Try re-creating the slides.

    What’s your website URL?

    Regards

Viewing 15 replies - 16 through 30 (of 32 total)
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