Title: Customizer not works Last modified: August 16, 2020 --- # Customizer not works * Resolved [Apostolos Gazepis](https://wordpress.org/support/users/gazepisapostolos/) * (@gazepisapostolos) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/) * Hi all – I ve updated the wordpress core to the 5.5 and also make an update to the agama theme to the latest, form then the customizer not work at all. The menu on the left in the customizer does not appear except the get pro button and on the right does not generate the preview. Does anyone has encountered the same problem or having fixed it? I have already try to deactivated plugins but nothing happens in the console I got some error in the jquery, thank you in advanced for any help on this * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomizer-not-works%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/customizer-not-works/page/2/?output_format=md) [3](https://wordpress.org/support/topic/customizer-not-works/page/3/?output_format=md) [→](https://wordpress.org/support/topic/customizer-not-works/page/2/?output_format=md) * Theme Author [themevision](https://wordpress.org/support/users/themevision/) * (@themevision) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263736) * Hello [@gazepisapostolos](https://wordpress.org/support/users/gazepisapostolos/)! * The problem you describe can easily be caused by incompatibility with some of the currently active plugins. * If you want to discover what exact plugin causes the error, you can temporarily disable all the active plugins, then if the problem is fixed, activate the plugins one by one until the problem reoccurs, so on that way, you will find the problematic plugin(s), then replace it with some similar or let us know what exact plugin causes the error, so we can try to fix the incompatibility. * Regards * Thread Starter [Apostolos Gazepis](https://wordpress.org/support/users/gazepisapostolos/) * (@gazepisapostolos) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263829) * Thank you [@themevision](https://wordpress.org/support/users/themevision/) for your prompt response, I ‘ve tried it twice but the problem continues, I am attaching here the errors I got in the console * [https://snipboard.io/8PZgu2.jpg](https://snipboard.io/8PZgu2.jpg) * [Elizabeth Scott](https://wordpress.org/support/users/elscott/) * (@elscott) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263832) * Have the same problem: AGAMA updated, Customizer gone and on every page of the website the warning: FRONT PAGE BOXES * Warning : Invalid argument supplied for foreach() in /var/www/web108/htdocs/ wp-content/themes/agama/framework/class-agama-frontpage-boxes.php on line 190 * [Jaroslav Svetlik](https://wordpress.org/support/users/jerryscg/) * (@jerryscg) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263841) * Hello everyone, * I’m gonna test those statements and prepare a quick theme update. * Regards * [Jaroslav Svetlik](https://wordpress.org/support/users/jerryscg/) * (@jerryscg) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263876) * Can anyone from you guys show me your active plugins page screenshot? * [Elizabeth Scott](https://wordpress.org/support/users/elscott/) * (@elscott) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263893) * Can do – will make a list because I can´t make a screenshot right now * [Elizabeth Scott](https://wordpress.org/support/users/elscott/) * (@elscott) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263914) * Hi Jerry, * here ist a list of our active PlugIns and their version. * A3 Lazy Load V. 2.4.1 All in One SEO Pack V. 3.6.2 Broken Link Checker V1.11.13 Classic Editor V. 1.6 Contact Form V. 5.2.1 PDF Embedder V. 4.6 Really Simple Captcha V. 2.0.2. Responsive Lightbox & Gallery V. 2.2.3.1 Tiny MCE Advanced V. 5.5.0 Title Remover V. 1.2.1 Wordpress Datenbank Backup V. 2.3.3 WP Mailto Links V. 3.1.2. WP Migrate DB V. 1.0.15 WP-Members V. 3.3.5.1 * Thanks for your help on this and rgds. * [PhiLyon](https://wordpress.org/support/users/philyon/) * (@philyon) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263973) * Hello. * Without plugins, PHP 7.4.1 or 7.3.5 it’s the same probleme. * On local site with Localbyflywheel. * Thread Starter [Apostolos Gazepis](https://wordpress.org/support/users/gazepisapostolos/) * (@gazepisapostolos) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13263975) * Hi [@jerryscg](https://wordpress.org/support/users/jerryscg/), thank you for all the help, * I am sending here the plugins I am using also, may it helps: * All-in-One Addons for Elementor – WidgetKit Version 2.3.6 * Classic Editor Version 1.6 * Contact Form 7 Version 5.2.1 * Elementor Version 2.9.14 * Email Address Encoder Version 1.0.21 * Enable auto-updates * Essential Addons for Elementor Version 4.2.0 * Flamingo Version 2.2 * GDPR Cookie Consent Version 1.9.0 * Google Analytics Germanized Version 1.5.5 * LoginPress – Customizing the WordPress Login Version 1.4.6 * ManageWP – Worker Version 4.9.7 * Really Simple SSL Version 3.3.4 * Simple Calendar Version 3.1.31 * Wordfence Security Version 7.4.10 * Yoast SEO Version 14.7 * [Jaroslav Svetlik](https://wordpress.org/support/users/jerryscg/) * (@jerryscg) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13264539) * [@philyon](https://wordpress.org/support/users/philyon/) * Strange I’m using Local by Fly with the same environment + clean WordPress + Agama and I cannot reproduce the same issue. * Can you please copy your server details from the next location? `wp-admin/site- health.php?tab=debug` * [PhiLyon](https://wordpress.org/support/users/philyon/) * (@philyon) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13264581) * In French version, my native language, sorry … * Architecture serveur Windows NT 10.0 i586 Serveur web nginx/1.16.0 Version de PHP 7.4.1 (ne prend pas en charge les valeurs 64 bits) PHP SAPI cgi-fcgi Valeur maximale des variables PHP 4000 Limite d’exécution PHP 1200 Limite de mémoire PHP 256M Temps d’entrée max 600 Upload max filesize 300M PHP post max size 1000M version de cURL 7.67.0 OpenSSL/1.1.1d SUHOSIN est-il installé ? Non La bibliothèque Imagick est-elle disponible ? Oui Les permaliens sont-ils pris en charge ? Oui Règles du .htaccess Votre fichier .htaccess ne contient que des fonctionnalités du cœur WordPress. * [Kales7684](https://wordpress.org/support/users/alexandrev/) * (@alexandrev) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13264606) * Hello there, i have the same issue today. * I tried to fix this by removing all my plugins, but didn’t work. * Can be due to the new WordPress 5.5 update? * Kind regards * —– * WordPress Version 5.5 Langue du site fr_FR Langue de l’utilisateur fr_FR Fuseau horaire +01:00 URL de la page d’accueil [https://mccguilde.online](https://mccguilde.online) URL du site [https://mccguilde.online](https://mccguilde.online) Structure des permaliens /%postname%/ Est-ce que ce site utilise HTTPS ? Oui Tout le monde peut-il s’inscrire sur ce site ? Oui Ce site décourage-t-il les moteurs de recherche? Non État par défaut des commentaires Ouvert S’agit-il d’un multisite ? Non Nombre d’utilisatrices et d’utilisateurs 20 Communication avec WordPress.org WordPress. org est accessible * —– * Architecture serveur Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64 Serveur web LiteSpeed Version de PHP 7.3.20 (Supporte les valeurs 64 bits) PHP SAPI litespeed Valeur maximale des variables PHP 5000 Limite d’exécution PHP 120 Limite de mémoire PHP 256M Temps d’entrée max 120 Upload max filesize 128M PHP post max size 128M version de cURL 7.62.0 OpenSSL/1.0.2k SUHOSIN est-il installé ? Non La bibliothèque Imagick est-elle disponible ? Oui Les permaliens sont-ils pris en charge ? Oui Règles du .htaccess Des règles personnalisées ont été ajoutées à votre fichier. htaccess. - This reply was modified 5 years, 9 months ago by [Kales7684](https://wordpress.org/support/users/alexandrev/). - This reply was modified 5 years, 9 months ago by [Kales7684](https://wordpress.org/support/users/alexandrev/). * Thread Starter [Apostolos Gazepis](https://wordpress.org/support/users/gazepisapostolos/) * (@gazepisapostolos) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13264623) * Server architecture Linux 3.10.0-962.3.2.lve1.5.35.el7.x86_64 x86_64 Web server LiteSpeed PHP version 7.2.32 (Supports 64bit values) PHP SAPI litespeed PHP max input variables 4000 PHP time limit 180 PHP memory limit 256M Max input time 120 Upload max filesize 64M PHP post max size 64M cURL version 7.71.0 OpenSSL/ 1.1.1g Is SUHOSIN installed? No Is the Imagick library available? Yes Are pretty permalinks supported? Yes .htaccess rules Custom rules have been added to your. htaccess file. * [Kales7684](https://wordpress.org/support/users/alexandrev/) * (@alexandrev) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13264708) * The only thing i notice is, all ppl with this issue are french. Maybe there’s something to check on this way? - This reply was modified 5 years, 9 months ago by [Kales7684](https://wordpress.org/support/users/alexandrev/). * [Kales7684](https://wordpress.org/support/users/alexandrev/) * (@alexandrev) * [5 years, 9 months ago](https://wordpress.org/support/topic/customizer-not-works/#post-13264781) * I downgraded Agama to 15.7 with wp rollback ([https://fr.wordpress.org/plugins/wp-rollback/](https://fr.wordpress.org/plugins/wp-rollback/)) and it works. If it can help Viewing 15 replies - 1 through 15 (of 32 total) 1 [2](https://wordpress.org/support/topic/customizer-not-works/page/2/?output_format=md) [3](https://wordpress.org/support/topic/customizer-not-works/page/3/?output_format=md) [→](https://wordpress.org/support/topic/customizer-not-works/page/2/?output_format=md) The topic ‘Customizer not works’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/agama/1.7.2/screenshot.png) * Agama * [Support Threads](https://wordpress.org/support/theme/agama/) * [Active Topics](https://wordpress.org/support/theme/agama/active/) * [Unresolved Topics](https://wordpress.org/support/theme/agama/unresolved/) * [Reviews](https://wordpress.org/support/theme/agama/reviews/) * 32 replies * 8 participants * Last reply from: [chimeric](https://wordpress.org/support/users/chimeric/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-not-works/page/3/#post-13349839) * Status: resolved