Support » Fixing WordPress » Customizer – Menu Option to Add Menu Items – Cannot Save and Publish

  • This is not a theme issue, this problem exists in all themes for one WordPress install. I checked the default install themes and the problem is in all of them.

    No, its not the plugins, I deactivated all of them, same problem.

    In the customizer, where we can add/remove menu items, the “save & publish” function does not work. Using the customizer, to add a menu item, then clicking “save & publish” nothing happens. It shows a very quick “working” icon and stops. Nothing is saved.

    When I remove the added item, and click “save & publish” the save-publish works.

    I can add/remove menu items in the main Menu module outside of the customizer and “save” works fine. Sometimes the changes are not shown in the customizer, sometimes they do show.

    I checked with my theme support for the premium theme, they investigated and said it was the WordPress issue, not a theme issue, hence the first sentence of this post.

    I checked my other WordPress installs and the problem does not exist there.

    Question from all this is what can I do to correct this?

    Thanks

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