Title: Customizer issue with plugin activated
Last modified: June 5, 2019

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# Customizer issue with plugin activated

 *  [melabyte](https://wordpress.org/support/users/melabyte/)
 * (@melabyte)
 * [7 years ago](https://wordpress.org/support/topic/customizer-issue-with-plugin-activated/)
 * Hello,
    I have an issue with this plugin. When it’s active, the Customizer in
   WordPress does not work, I can’t see any setting and I get randomly error 500(
   in Customizer section, if I try to refresh). I deactivated the plugin, and everything
   works. Could you help me please?
 * WP version 5.2.1
    Plugin version 2.9.15
 * Melania

Viewing 1 replies (of 1 total)

 *  [Pratik Jain](https://wordpress.org/support/users/pratik-jain/)
 * (@pratik-jain)
 * [7 years ago](https://wordpress.org/support/topic/customizer-issue-with-plugin-activated/#post-11610638)
 * Hi [@melabyte](https://wordpress.org/support/users/melabyte/)
 * It looks like that there is something at your end. I have checked the same thing
   at my end and everything is working fine.
 * As per your response, “I can’t see any setting and I get randomly error 500” 
   means the error is coming sometime and sometime page is working properly right?
 * EDD plugin does not interact anything with WordPress Customizer Section.
 * Maybe there is a PHP memory limit issue. Can you please check the memory limit
   of your server from WordPress > Tools > Site Health > Info > Server. You can 
   see your serer details there.
 * You can add below line in WordPress config.php file also just above this line“
   That’s all, stop editing!”
    `define( 'WP_MEMORY_LIMIT', '256M' );`

Viewing 1 replies (of 1 total)

The topic ‘Customizer issue with plugin activated’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Pratik Jain](https://wordpress.org/support/users/pratik-jain/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/customizer-issue-with-plugin-activated/#post-11610638)
 * Status: not resolved