Title: Customizer Frame Display Issue
Last modified: August 31, 2019

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# Customizer Frame Display Issue

 *  Resolved [Bryan](https://wordpress.org/support/users/plywood/)
 * (@plywood)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/customizer-frame-display-issue/)
 * I’m having an issue with customizer. When I turn it on the website preview gets
   trapped into a small scroll frame.
 * I’ve tried: turning off all plugins, deactivating the current theme, trying it
   with a different theme. It seems to be stuck regardless.
 * [Screenshot of issue](https://www.paddlinglight.com/pl/wp-content/uploads/2019/08/customizer-weird.png)
 * When I inspect the code, I see this:
 * `<iframe title="Site Preview" name="customize-preview-0" onmousewheel="" sandbox
   ="allow-forms allow-modals allow-orientation-lock allow-pointer-lock allow-popups
   allow-popups-to-escape-sandbox allow-presentation allow-same-origin allow-scripts"
   src="https://www.paddlinglight.com/?customize_changeset_uuid=e23935be-ad79-4e03-
   b99a-db90790ebdf4&customize_theme=interpol-child&customize_messenger_channel=
   preview-0" class="ui-droppable" style="height: auto !important;"></iframe>`
 * If I delete the height style, everything works as it should. It looks like it
   falls back on a height: 100% styling in #customize-preview iframe.
 * Any ideas?
    -  This topic was modified 6 years, 8 months ago by [Bryan](https://wordpress.org/support/users/plywood/).
    -  This topic was modified 6 years, 8 months ago by [Bryan](https://wordpress.org/support/users/plywood/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [bcworkz](https://wordpress.org/support/users/bcworkz/)
 * (@bcworkz)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/customizer-frame-display-issue/#post-11887264)
 * There shouldn’t be an inline style attribute in the customizer iframe. Something
   outside of core WP is putting it there. Please try the deactivate all plugins
   and switch to the twentynineteen theme exercise again. This time, start your 
   browser in safe mode before doing so. For good measure, flush your browser cache.
   If you still have a problem after all of that, you may need to reinstall the 
   core WP files.
 * Otherwise, start restoring your configuration, one module at a time. When the
   problem recurs, the last module activated is the cause.
 *  [calle81](https://wordpress.org/support/users/calle81/)
 * (@calle81)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/customizer-frame-display-issue/#post-11891139)
 * I have the same problem too. I didn’t make any changes. The error occurred to
   me suddenly. [@plywood](https://wordpress.org/support/users/plywood/) You solved?
 * Thanks
 *  Thread Starter [Bryan](https://wordpress.org/support/users/plywood/)
 * (@plywood)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/customizer-frame-display-issue/#post-11937818)
 * I just got back to trying to fix this issue and noticed that everything works
   fine. I updated several plugins before returning to the customizer, so I’m not
   sure if that fixed the issue. But everything works fine now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Customizer Frame Display Issue’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [Bryan](https://wordpress.org/support/users/plywood/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/customizer-frame-display-issue/#post-11937818)
 * Status: resolved

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