Customizer dosen't work after Upgrading to 4.3

  • sweting

    (@sweting)


    8 years, 5 months ago

    Hi,
    I have the problem that the wordpress-customizer dosen’t load after installing a blank wordpress 4.3.1. I have a WordPress 4.2 on the same Server and here the customizer works correctly.
    Can you help me what the Problem could be?

    Detail description:
    If I open the customizer I can see the left Menu-Bar and on the right side I can see an loadingIcon.
    In the the Terminal of Chrome I can’t see any loading errors.
    De error.log is empty.

Viewing 5 replies - 1 through 5 (of 5 total)
  • ExpressionsOnTheGo

    (@expressionsonthego)

    8 years, 5 months ago

    Hi,

    I’m having the same issue! After the wordpress update my customizer isn’t loading. I’m using Storefront with the ProShop child Theme.

    Any feedback is appreciated to solving this issue.

    Thanks

    James Rantell

    (@jamesrantell)

    8 years, 5 months ago

    Hi,

    I’ve been suffering the same kind problem for some weeks now since updating to WP 4.3.1. Exactly the same symptoms as described above, but I also note that it then goes into an infinite load-loop which, if I allow to repeat a sufficient number of times, will eventually lock me out of my own website. I took this up with my hosting provider and they said, upon checking their logs, that my IP address was being blocked by their firewall due to attempts to connect to the /wp-admin/admin-ajax.php file without a valid referrer. It also seems that WP has its own protection system which was also blocking my IP address.

    Does the customiser use AJAX? It seem likely given the way the instant preview works. Could this then be the problem?

    Please help me with this as the customizer is such a lovely feature to work with. I have used it a lot.

    I note that this kind of issue has arisen many times in the past 2-3 years but upon reading these threads I couldn’t see any concrete solution even though the threads were shut down.

    Many thanks,

    James.

    James Rantell

    (@jamesrantell)

    8 years, 5 months ago

    Hi again,

    I forgot to mention. I’m running the Tesseract theme and I have disabled the one plugin which I know uses AJAX, i.e. WP-PostRatings.

    James.

    ExpressionsOnTheGo

    (@expressionsonthego)

    8 years, 5 months ago

    Any solutions to this HEADACHE of a problem. Really miss those features!!

    laurakaysoprano

    (@laurakaysoprano)

    8 years, 4 months ago

    I have the same problem. anyone figure this out??

Viewing 5 replies - 1 through 5 (of 5 total)
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