Title: Customizer doesnt work
Last modified: August 19, 2020

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# Customizer doesnt work

 *  Resolved [digitalosaurus](https://wordpress.org/support/users/digitalosaurus/)
 * (@digitalosaurus)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/)
 * Hi,
    just encountered a problem. I cant use the customizer anymore, the button
   just sends me to the sendinblue addon. Is this on purpose? And more importantely
   how can I revert that? BR
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomizer-doesnt-work-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [Betty](https://wordpress.org/support/users/betydbr/)
 * (@betydbr)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13285670)
 * Hi [@digitalosaurus](https://wordpress.org/support/users/digitalosaurus/),
 * No, that shouldn’t happen.
 * This issue might be occurring due to a plugin conflict. So please deactivate 
   all plugins and check if it resolves your issue and after that try activating
   the plugins one by one to find problematic plugin. Then replace it with an alternate
   plugin.
 *  Thread Starter [digitalosaurus](https://wordpress.org/support/users/digitalosaurus/)
 * (@digitalosaurus)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13285773)
 * Thank you [@betydbr](https://wordpress.org/support/users/betydbr/)
    I tried but
   the problem remains the same, is there some sort of repair? BR
 *  [Betty](https://wordpress.org/support/users/betydbr/)
 * (@betydbr)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13285791)
 * Can you check your browser console for errors and send a screenshot if there 
   are any?
    [How to open the browser console to view errors](https://documentation.concrete5.org/tutorials/how-open-browser-console-view-errors)
 * Thanks!
 *  Thread Starter [digitalosaurus](https://wordpress.org/support/users/digitalosaurus/)
 * (@digitalosaurus)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13285844)
 * Here you are,
    [https://imgshare.io/image/Nir4Zf](https://imgshare.io/image/Nir4Zf)
   BR
 *  [Betty](https://wordpress.org/support/users/betydbr/)
 * (@betydbr)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13286144)
 * Are you using Autoptimize plugin? The errors reported are similar with the ones
   from this plugin. Probably it incorrectly optimize Javascripts and they cannot
   be used properly – that fails customizer from loading.
 *  [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13286213)
 * can’t speak for similar plugins, but autoptimize does not act on the customizer
   🙂
 *  Thread Starter [digitalosaurus](https://wordpress.org/support/users/digitalosaurus/)
 * (@digitalosaurus)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13286235)
 * [@betydbr](https://wordpress.org/support/users/betydbr/) I used autoptimice, 
   and deactivated it, problem not solved.
    BR
 *  Thread Starter [digitalosaurus](https://wordpress.org/support/users/digitalosaurus/)
 * (@digitalosaurus)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13289031)
 * Any updates?
 *  Thread Starter [digitalosaurus](https://wordpress.org/support/users/digitalosaurus/)
 * (@digitalosaurus)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13308594)
 * [@betydbr](https://wordpress.org/support/users/betydbr/) any updates?
 *  [Vytis](https://wordpress.org/support/users/bvytis/)
 * (@bvytis)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13341726)
 * Hi [@digitalosaurus](https://wordpress.org/support/users/digitalosaurus/),
 * Try adding `define('CONCATENATE_SCRIPTS', false);` to your wp-config.php file
   just below the `define( 'DB_HOST', 'localhost' );` line.
 * I hope it helps!

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Customizer doesnt work’ is closed to new replies.

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## Tags

 * [Customiser](https://wordpress.org/support/topic-tag/customiser/)
 * [header](https://wordpress.org/support/topic-tag/header/)

 * 10 replies
 * 4 participants
 * Last reply from: [Vytis](https://wordpress.org/support/users/bvytis/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/customizer-doesnt-work-5/#post-13341726)
 * Status: resolved