Title: Customizer Doesn&#8217;t Load
Last modified: April 7, 2020

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# Customizer Doesn’t Load

 *  Resolved [CreativeFedora](https://wordpress.org/support/users/creativefedora/)
 * (@creativefedora)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-doesnt-load-5/)
 * Both WordPress and AST are updated to the latest version. I’m using the theme
   Enfold with a child theme. After troubleshooting, it appears that the theme is
   the issue. When I active WordPress’ Twenty-Twenty theme, the customizer loads
   up. What are my options? Is there anything I can do to make the AST customizer
   work with the selected theme?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-doesnt-load-5/#post-12643784)
 * Hi, We checked customizer with Enfold theme and we found the issue in customizer.
   We will fix this error in the next release.
 *  Thread Starter [CreativeFedora](https://wordpress.org/support/users/creativefedora/)
 * (@creativefedora)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-doesnt-load-5/#post-12647077)
 * Most excellent! When do you expect the next release to be available? I’m excited
   to get your plugin working with my online store!
 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-doesnt-load-5/#post-12654249)
 * Hi, We just released the latest version of the AST plugin and fixed the customizer
   issue with the Enfold theme.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Customizer Doesn’t Load’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Zorem](https://wordpress.org/support/users/zorem/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/customizer-doesnt-load-5/#post-12654249)
 * Status: resolved