customize_changeset_uuid error

  • N Brotherton

    (@nataliebrotherton)


    1 year, 5 months ago

    Hi,

    I am currently building a child theme on GeneratePress. I have an image upload control that updates the GP color palette when the control is changed.
    The JavaScript Customizer API is triggered when the image is uploaded. I use JS to extract colors from the image to create a custom color palette. Then I send the custom palette to WordPress using a REST API. The GP settings get changed on a GP hook, which runs when the controls are updated in the Customizer and on page loads.

    My issue is that after changing and saving the Customizer settings then exiting the Customizer and viewing the page, I see a customize_changeset_uuid parameter in the URL while I’m viewing my website. When I go back to the Customizer through the button on the admin toolbar, I get the “this changeset cannot be further modified” error.
    I am totally stumped about this and I am having trouble finding resources on the internet relating to my issue.
    Am I saving theme settings incorrectly? Some help and guidance would be much appreciated, thanks in advance!

    • This topic was modified 1 year, 5 months ago by t-p. Reason: Moved to Fixing WordPress from Developing with WordPress
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  • Moderator t-p

    (@t-p)

    1 year, 5 months ago

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    _______

    If you can install plugins, install and activate “Health Check”: https://wordpress.org/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/

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