Support » Fixing WordPress » Customize/500 Internal Error problems

  • Hi all,
    I’m new to WordPress, and downloaded the program for the first time on Tuesday. I have since reinstalled it 3 times in an attempt to eradicate the problems I’m experiencing to no avail.

    My first problem occurred before I downloaded any additional themes or plugins, and has persisted throughout my use. In the customize section of the theme tab in ‘appearance’, I have a blank white page where the theme template should be. This also occurs whenever I attempt to ‘live preview’ a theme.

    My next problem occurs in my site functionality, as I am unable to view any other pages but my home page (the domain name that I have registered). When I try and preview pages that I created, it shows an “Oops, this page cannot be display.” sort of message, while still maintaining my theme and header image.

    I had downloaded multiple themes, as I didn’t know that they carried malware, but have since deleted all but the one I am using for my site. As I said though, the problems with my admin page had existed before I downloaded anything.

    If it is relevant, I am running on Mac OS 10.5.8, and as a result am running on Firefox verson 3.5.2. I don’t know if that could be the perpetrator, but these are the facts.

    I hope somebody can help, as I would very much like to have the site up and running by mid-week.

    [Bump deleted — please see: http://codex.wordpress.org/Forum_Welcome#No_Bumping ]

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  • Apologies for the attempted bump, as I said, I am new to this whole blogosphere.

    I would very much appreciate any help that can be given for my problems. From what I can obtain from scouring the boards, the Internal Service Error is more a problem with the server and not WordPress, however, I am still unable to view any other pages that I create through the admin page, and also when I click the stock “Sample Page” that came with the theme, it didn’t work.

    I am most concerned with the ‘customize’ feature not working, as seeing as how I am a novice at designing, that appeared to be the most interactive of the options.

    Thanks for your time

    You must contact your web hosting company regarding the Internal Server Error first.

Viewing 2 replies - 1 through 2 (of 2 total)
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