Title: Customize trouble Last modified: July 10, 2019 --- # Customize trouble * [musterschueler](https://wordpress.org/support/users/musterschueler/) * (@musterschueler) * [6 years, 11 months ago](https://wordpress.org/support/topic/customize-trouble-2/) * Hello OceanWP community, * I am facing a similar issue as described [here](https://wordpress.org/support/topic/customize-trouble/). When I open the customizer I get the same error message as describe by [@akshayshetty](https://wordpress.org/support/users/akshayshetty/)( see below). I did everything what is recommended, increasing the php memory, checking all updates (both wordpress and php), activating other themes (which work fine) and still I get this error. The only thing I noticed though is that if I deactivate the Blog Panel in the Theme Panel section, everything works fine. * Please help! I am using OceanWP with WordPress 3.7.13. * ``` Uncaught TypeError: data.value.indexOf is not a function at eval (eval at m.template (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jqu&load[]=ery-ui-droppable,backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,plupload&ver=4.7.13:14), :25:25) at Function.m.each.m.forEach (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jqu&load[]=ery-ui-droppable,backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,plupload&ver=4.7.13:14) at eval (eval at m.template (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jqu&load[]=ery-ui-droppable,backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,plupload&ver=4.7.13:14), :23:4) at c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jqu&load[]=ery-ui-droppable,backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,plupload&ver=4.7.13:14) at load-scripts.php?c=0&load[]=customize-base,wp-a11y,wp-util,customize-controls,wp-backbone,customize-widgets,jquery-ui-position,thickbox,jquery-ui-slider,jqu&load[]=ery-touch-punch,iris,wp-color-picker,accordion,customize-nav-menus,imgareaselect,customize-models,shortcode,media-models,wp-plup&load[]=load,mediaelement,wp-mediaelement,media-views,media-editor,customize-views,media-audiovideo,mce-view,image-edit&ver=4.7.13:3 at f.renderContent (load-scripts.php?c=0&load[]=customize-base,wp-a11y,wp-util,customize-controls,wp-backbone,customize-widgets,jquery-ui-position,thickbox,jquery-ui-slider,jqu&load[]=ery-touch-punch,iris,wp-color-picker,accordion,customize-nav-menus,imgareaselect,customize-models,shortcode,media-models,wp-plup&load[]=load,mediaelement,wp-mediaelement,media-views,media-editor,customize-views,media-audiovideo,mce-view,image-edit&ver=4.7.13:4) at Object. (load-scripts.php?c=0&load[]=customize-base,wp-a11y,wp-util,customize-controls,wp-backbone,customize-widgets,jquery-ui-position,thickbox,jquery-ui-slider,jqu&load[]=ery-touch-punch,iris,wp-color-picker,accordion,customize-nav-menus,imgareaselect,customize-models,shortcode,media-models,wp-plup&load[]=load,mediaelement,wp-mediaelement,media-views,media-editor,customize-views,media-audiovideo,mce-view,image-edit&ver=4.7.13:4) at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jqu&load[]=ery-ui-droppable,backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,plupload&ver=4.7.13:2) at Object.add [as done] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jqu&load[]=ery-ui-droppable,backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,utils,plupload&ver=4.7.13:2) at Function. (load-scripts.php?c=0&load[]=customize-base,wp-a11y,wp-util,customize-controls,wp-backbone,customize-widgets,jquery-ui-position,thickbox,jquery-ui-slider,jqu&load[]=ery-touch-punch,iris,wp-color-picker,accordion,customize-nav-menus,imgareaselect,customize-models,shortcode,media-models,wp-plup&load[]=load,mediaelement,wp-mediaelement,media-views,media-editor,customize-views,media-audiovideo,mce-view,image-edit&ver=4.7.13:4) ``` Viewing 1 replies (of 1 total) * [Amit Singh](https://wordpress.org/support/users/apprimit/) * (@apprimit) * [6 years, 11 months ago](https://wordpress.org/support/topic/customize-trouble-2/#post-11721730) * Hello, * Try to update the wordpress version, oceanwp theme and all the plugins to the latest version and check it works or not. Viewing 1 replies (of 1 total) The topic ‘Customize trouble’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.6/screenshot.png) * OceanWP * [Support Threads](https://wordpress.org/support/theme/oceanwp/) * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/) * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/) * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/) ## Tags * [customizer error](https://wordpress.org/support/topic-tag/customizer-error/) * 1 reply * 2 participants * Last reply from: [Amit Singh](https://wordpress.org/support/users/apprimit/) * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/customize-trouble-2/#post-11721730) * Status: not resolved