Support » Plugin: WP Support Plus Responsive Ticket System » Customize Text by Sections

  • Resolved ldeschenes



    I have been looking at how my page where designed in version 8.X using Shortcodes to see how I could get same result with version 9.X. Here is my conclusion. I could reproduce almost same result if you were to implemented these 2 features:

    1) Option to set Open Navigation Bar Item
    – for Customer (Choice: List of ticket OR Create new ticket)
    – for Agent/Supervisor/Admin (Choice: List of ticket OR Create new ticket)

    2) Setting to add Customize Text between Navigation Bar and different Sections
    – Text above Create New Ticket
    – Text above List of Ticket (above Search)
    – Text above Ticket Detail
    There should be 2 sets of text : one for Customer, one for Agent/Supervisor/Admin
    It would be good if Shortcodes from other plugins could be used in these texts.

    With these 2 features implemented, I could personnaly do without the Shortcodes.

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  • Plugin Author Pradeep Makone


    Hi @ldeschenes,

    Sorry for the delay as we ware busy in new release.
    I have good news for you is that shortcode is back in new version 9.0.2. Please update it so that it will automatically add-shortcode in support page you chosen in settings. This will work for theme integration. You can edit support page to control the output.

    Replying in hurry, but please do let me know know if I missed something here.

Viewing 1 replies (of 1 total)
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