Support » Plugin: Gallery with thumbnail slider » Customize Page

  • Resolved Ammar Tello

    (@ammartello97)


    When I activated this plugin, the customize page didn’t work
    I don’t know why!

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Galaxy Weblinks

    (@galaxyweblinks)

    Hi ammartello97,
    Thank you for your response and for taking the time to write to us. Based on your recent concern We will check the changes and update you soon. Can you please share the details to better assist you.

    Thanks,

    Thread Starter Ammar Tello

    (@ammartello97)

    I told you everything I know it.
    When I activated this plugin, the customize page didn’t work, and even somethings in admin dashboard didn’t work
    everything returns like back, when I deactivated it.

    Plugin Author Galaxy Weblinks

    (@galaxyweblinks)

    Hi ammartell097,
    Apologise to inconvenience, What is the version of WordPress and PHP you are using? Please make sure it with plugin compatibility.
    If you are already using the latest version but the issue still exist, we may need to check plugin conflict in your site. for that, we need the staging site to avoid any issue in the future.
    Please share with us your staging site credentials where we can check your site as we need.

    Regards,

    Plugin Author Galaxy Weblinks

    (@galaxyweblinks)

    Hello ammartello97,
    Thank you for using GWTS and writing to us. Based on your concern we have released v4.0, hope that will be helpful to you.
    Please leave your feedback and review if you liked the plugin, we’d be glad to hear from you.

    Thanks,

    Thread Starter Ammar Tello

    (@ammartello97)

    OK thank you, I will try it
    I hope the problem is gone

    Thread Starter Ammar Tello

    (@ammartello97)

    It’s work well, thank you very much

    Plugin Author Galaxy Weblinks

    (@galaxyweblinks)

    Hello ammartello97,
    Thank you for using GWTS and write to us. I hope you enjoy using the GWTS plugin.
    Please leave your feedback and review on the link provided below if you liked the plugin, we’d be glad to hear from you.
    https://wordpress.org/plugins/gallery-with-thumbnail-slider/#reviews

    Thanks

    Thread Starter Ammar Tello

    (@ammartello97)

    another thing please,
    suddenly the big picture is no longer showing, only the small pictures (thumbnails).
    I don’t know why!
    Can you help me?
    you can see here what I mean: https://alemteyaz.com/%d9%84%d8%a7%d8%b5%d9%82-%d8%a7%d9%84%d9%88%d8%b1%d9%82%d9%8a/
    and thanks

    Plugin Author Galaxy Weblinks

    (@galaxyweblinks)

    Hello Ammar Tello,
    Thank you for writing to us, The issue may happen due to conflict plugins.
    Please add this in your CSS file.

    .lSSlideOuter ul#gwts-gwl-img-gallery580 {
    height: auto!important;
    }

    Hope this will help you.
    Thanks,

    Thread Starter Ammar Tello

    (@ammartello97)

    It’s work thank you very much
    but I used more than one, so I add this code:
    .lSSlideOuter ul {
    height: auto !important;
    }

    I have another question, Is there a way to load pictures faster? knowing that the images size are too small.

    Plugin Author Galaxy Weblinks

    (@galaxyweblinks)

    Thank you very much for showing your interest and writing to us.
    Please use a cache plugin or CDN for faster image load. For small images, can you please share link or screen captured to better understand.

    Thread Starter Ammar Tello

    (@ammartello97)

    another thing please
    I used it on a website that is presented in two languages: English and Arabic.
    The website has WPML plugin installed.

    The Gallery on Arabic Version, doesn’t have any problem
    but in English Version, there is something wrong with him
    you can see the problem here: https://alemteyaz.com/en/paper-label/
    can you see the problem and tell me a solution, please?

    and thank you

Viewing 12 replies - 1 through 12 (of 12 total)
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