Title: Customize option missing under Appearance menu Last modified: August 22, 2016 --- # Customize option missing under Appearance menu * Resolved [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/) * Hi there, * Superb plugin by the way! Was able to replace two plugins with yours alone – thanks! * I have one little problem though. I use the ‘Members’ plugin to create a custom role with the same capabilities as ‘Editor’ with a few extra options. * Since customising the side menus in your plugin, the ‘Customize’ option under‘ Appearance’ doesn’t appear. * I know I have the capability as I can access the customizer by going to themes and clicking on Customize there. * Am I missing someting? * Thanks, * Mark * [https://wordpress.org/plugins/wp-admin-ui-customize/](https://wordpress.org/plugins/wp-admin-ui-customize/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5505959) * markjohnl, * Thank you for your feedback. I try with this plugin. [Members plugin](https://wordpress.org/plugins/members/) * I also tried to create custom role and I have added some capabilities. And, custom role was correctly display to menu the Customize. [Custom role screen](http://gqevu6bsiz.chicappa.jp/?attachment_id=1622) * I think that cause is capability is not enough. If you don’t mind, could you try to add the below capabilities? - delete_themes - **edit_theme_options** (I think in particular that it is this) - edit_themes - install_themes - switch_themes - update_themes * [Capabilities settings screen](http://gqevu6bsiz.chicappa.jp/?attachment_id=1621) * Thanks, gqevu6bsiz * Thread Starter [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506030) * Hi gqevu6bsiz, * Thanks for the reply, much appreciated! * I tried adding the capabilities (some I had already added), but it didn’t make a difference. I did some more experimenting and I think I know how to recreate the problem. * Under appearance, if you remove everything except ‘Menu’ and ‘Customize’ you might see the problem. I only have this issue, when I remove all but these two options. * Thanks, * Mark * Thread Starter [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506034) * Hi gqevu6bsiz, * Just to rule this out as being a plugin conflict, here’s what I’ve done * – Launched a new WordPress install – Installed Members and WP Admin UI Customize plugins – Created a new role and gave it all of the permissions – Created a test user and set it to the new role – Set the WP Admin UI Customize plugin to only apply changes to the new role – Under Side menu removed everything except ‘Menus’ and ‘Customize’. * When I logged in as the test user, the Customize option isn’t there. Hope this helps? Happy to email you the login details to my test site if you would like to take a look. * Many thanks, * Mark * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506048) * Hi markjohnl, * Many thank you for your feedback. And thank you for your provided of you have done information, I was able to reproduce to your problem!! * But I’m sorry, I’m looking for this cause and fix way of the problem at now. ( a little difficult) * I’m sorry it can not be immediately corrected and I will reply in the near future. * Many thanks, gqevu6bsiz * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506074) * Hi markjohnl, * I was maybe able to resolve it problem. If you don’t mind, please try it below Beta Version. [WP Admin UI Customize 1.5.2.3](https://downloads.wordpress.org/plugin/wp-admin-ui-customize.zip) * And please re-settings the Customize menu of Appearance. 1. Uninstall the WP Admin UI Customize the latest version. 2. Activate and install the beta version of WP Admin UI Customize 3. Remove the Customize menu that you had already location. 4. Setting to Customize menu from _Menu items that can be added_. * When you re-settings, **please check the menu slug whether customize.php**. [http://gqevu6bsiz.chicappa.jp/?attachment_id=1623](http://gqevu6bsiz.chicappa.jp/?attachment_id=1623) If menu slug have referer, you will have same problem. But if menu slug not have refere, I think you will correctly show to menu. * I hope that your problem is resolved. * Thanks, gqevu6bsiz * Thread Starter [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506128) * Hi gqevu6bsiz, * I followed your steps to remove the plugin and uploaded the beta. Removed the customize menu item, saved, then dragged the customize across again. The result is the same I’m afraid. * I’m not sure why I get a different slug. Mine says * customize.php?return=%2Fwp-admin%2Fadmin.php%3Fpage%3Dwp_admin_ui_customize_sidemenu% 26wauc_msg%3Dupdate * I don’t know if this is going to help, but I will try deleting the plugin again and see if there is anything left in the database. * If you have any ideas as to why I get this, I’d really appreciate it! * Thanks again, * Mark * Thread Starter [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506129) * Hi gqevu6bsiz, * Think I have fixed it. If I click on the ‘Reset Settings’ button, I get the default menu back. * I can then start stripping down the menu. If I leave Customizer alone, it works. If I ever delete it, dragging the menu from the right brings the long slug across. * Are you planning to publish the beta? If so, I’ll wait for it to come out before updating my live site. * Thanks, * Mark * Thread Starter [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506130) * Hi gqevu6bsiz, * Last post tonight I promise 🙂 * Just been doing some testing and it looks like you have replaced the default slug for customize.php on the left side and so it works. If the slug was also changed on the right side, then I think that would be it fixed (for me anyway 🙂 * Thanks again for all your help! * Mark * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506142) * Hi markjohnl, * Thank you for your try! * > dragging the menu from the right brings the long slug across. * I’m many sorry my check did not have enough and I was able to check this. And, I had to fix this problem. If you don’t mind, please use the latest beta version. [WP Admin UI Customize 1.5.2.3 Beta](https://downloads.wordpress.org/plugin/wp-admin-ui-customize.zip) * And, * > Are you planning to publish the beta? * Yes, But I’m sorry I will not be able to immediately publish. Because I just doing to add other feature and other problem to find of fix. * Thanks again for your useful feedback! * Thanks, gqevu6bsiz * Thread Starter [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506172) * Hi gqevu6bsiz, * Just tested with the latest beta and it works perfectly! 🙂 I’ll keep an eye out for the next release. * Cheers, * Mark * Thread Starter [markjohnl](https://wordpress.org/support/users/markjohnl/) * (@markjohnl) * [11 years, 8 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506173) * I’ll mark this as resolved * [brad1004](https://wordpress.org/support/users/brad1004/) * (@brad1004) * [11 years, 7 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506239) * Hi gqevu6bsiz * Hope you are well. * I am facing the same issue and was wondering if you are planning an update of your plugin in the near future or whether we should use your beta from the link above * Many thanks * Plugin Author [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * (@gqevu6bsiz) * [11 years, 7 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506242) * Hi brad1004, Thank you for your feedback and I’m sorry for you have worry. I will have planning to the update at in the near future. Until then, please use the beta version. * Thanks, gqevu6bsiz Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Customize option missing under Appearance menu’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-admin-ui-customize_dadada.svg) * [WP Admin UI Customize](https://wordpress.org/plugins/wp-admin-ui-customize/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-admin-ui-customize/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-admin-ui-customize/) * [Active Topics](https://wordpress.org/support/plugin/wp-admin-ui-customize/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-admin-ui-customize/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-admin-ui-customize/reviews/) * 13 replies * 3 participants * Last reply from: [gqevu6bsiz](https://wordpress.org/support/users/gqevu6bsiz/) * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/customize-option-missing-under-appearance-menu/#post-5506242) * Status: resolved