Title: customize option access issue
Last modified: February 23, 2021

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# customize option access issue

 *  [news23in](https://wordpress.org/support/users/news23in/)
 * (@news23in)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/customize-option-access-issue/)
 * Whenever I try to open [https://www.news23.in/wp-admin/customize.php](https://www.news23.in/wp-admin/customize.php)
   I got an error saying
 * > There has been a critical error on this website. Please check your site admin
   > email inbox for instructions.
   > Learn more about debugging in WordPress.
 * but the website [https://www.news23.in](https://www.news23.in)/ is working fine.
 * Need help with the theme.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomize-option-access-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/)
 * (@plantprogrammer)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/customize-option-access-issue/#post-14089319)
 * Hi, news23in, please try using the “Health Check” plugin: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/).
 * In the troubleshooting tab, you can disable all plugins and have the theme changed
   while logged in; visitors will see the website as if the plugin(s) and/or theme
   wasn’t changed.
 * After installing it, try changing the theme and initially disable all your plugins–
   and after, turning them on one by one – to determine what the cause of the problem
   may be.

Viewing 1 replies (of 1 total)

The topic ‘customize option access issue’ is closed to new replies.

## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Ian Sackofwits](https://wordpress.org/support/users/plantprogrammer/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/customize-option-access-issue/#post-14089319)
 * Status: not resolved

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