Title: customize notification emails
Last modified: August 30, 2016

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# customize notification emails

 *  [ssperling](https://wordpress.org/support/users/ssperling/)
 * (@ssperling)
 * [11 years ago](https://wordpress.org/support/topic/customize-notification-emails/)
 * Hello, I posted 2x since there were different topics.
 * I am wanting to use the customize registration emails I put the information in
   there but for some reason it still sends the regular email, it doesn’t seem to
   be picking up the customization. Any suggestions on what to do to get it to work?
 * Thanks again
 * Susan
 * [https://wordpress.org/plugins/ez-emails/](https://wordpress.org/plugins/ez-emails/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [luigipulcini](https://wordpress.org/support/users/luigipulcini/)
 * (@luigipulcini)
 * [11 years ago](https://wordpress.org/support/topic/customize-notification-emails/#post-6422937)
 * Have you already tried to check the option “Force use of template for all mails”
   in the Settings pane?
    Please also read carefully the note under that option 
   and let me know.
 *  Thread Starter [ssperling](https://wordpress.org/support/users/ssperling/)
 * (@ssperling)
 * [11 years ago](https://wordpress.org/support/topic/customize-notification-emails/#post-6422942)
 * Hello, yes I have
 * Replace WP notification emails: Checked
    And The templates used by WordPress 
   can be designed in the ADMIN pane. Force use of template for all mails: Checked
 * Yes I read the note and I have something that I thought may have conflicted so
   I deactivated it but still had the same issue.
 * Thanks again
    Susan
 *  Plugin Author [luigipulcini](https://wordpress.org/support/users/luigipulcini/)
 * (@luigipulcini)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/customize-notification-emails/#post-6423262)
 * Hi Susan,
    sorry for my late reply.
 * Did you manage to solve your issue? Since you posted a new message about WordFence
   and the plain text message wrapped in one single paragraph (this problem has 
   just been solved in version 2.2.11), I was wondering if you managed to solve 
   your issue with custom notification messages.
 * I would appreciate if you could let me know.
 * Best,
    Luigi.
 *  Thread Starter [ssperling](https://wordpress.org/support/users/ssperling/)
 * (@ssperling)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/customize-notification-emails/#post-6423263)
 * Hello
    No problem, No, it still is not sending the custom message for the new
   registrations. Not sure why. Like it mentioned I thought something was blocking
   it so I deactivated it and its still doing the same thing just sends user name
   and password, not the custom message
 * Thanks
    Susan

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘customize notification emails’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ez-emails_98b9d1.svg)
 * [EZ Emails](https://wordpress.org/plugins/ez-emails/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ez-emails/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ez-emails/)
 * [Active Topics](https://wordpress.org/support/plugin/ez-emails/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ez-emails/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ez-emails/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [ssperling](https://wordpress.org/support/users/ssperling/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/customize-notification-emails/#post-6423263)
 * Status: not resolved