Customization will absolutely not work

  • enjoimark

    (@enjoimark)


    7 years, 6 months ago

    I have been at this all day, literally. I have multiple sites that I have built and manage, all with the same web host. I am not new to this, just to clarify.

    I have a new website to build, and earlier today I installed WordPress. Installed my theme and plugins, and then noticed that any changes I made to the theme would not publish. So, after the usual disable plugins routine… still nothing. Switched to the generic “Twent-Sixteen” theme. Still couldn’t save changes.

    So I reinstalled WordPress… no plugins installed, no theme. Used the 2016 theme again… still can’t save changes.

    I am now on my 5th install of WordPress and still end up with the same results. Using the customize option within the theme, add a logo or make any change at all… won’t save. I can click “Save & Publish” and it gives me the little loading circle for a few seconds, and then goes tight back to “Save & Publish”. Never switches to “Saved”.

    I have already increased my post_max_size, timeout settings, and a few other things I can’t remember. Nothing helped.

    I have been using WordPress for years and I have never come across this. It’s extremely frustrating and if anyone can help me out that would be great. Remember, I have absolutely 0 plugins installed, and just for basics trying to use the 2016 theme that came with it. No other themes installed. Brand spanking new installation.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 6 months ago

    Using phpmyadmin, select all tables in the database and use the “check tables” option to make sure the DB is not corrupted in some way.

    Thread Starter enjoimark

    (@enjoimark)

    7 years, 6 months ago

    Just did that, no change. I’ve also created a whole separate database 3 times thinking that may have been it.

    dnhgeeks

    (@dnhgeeks)

    7 years, 6 months ago

    Hi enjoimark,

    Your browser may have cached pages and scripts of wordpress. You can remove browser cache and try again.

    With Regards

    Thread Starter enjoimark

    (@enjoimark)

    7 years, 6 months ago

    I’ve tried that about a hundred times too.

    lorro

    (@lorro)

    7 years, 6 months ago

    Hard to think of something you haven’t tried. Did you check that your user role is “administrator”. Next, when you setup a database in cpanel, you create a user, ensure this user has full permissions, and is the same user given in wp-config.php.

    Thread Starter enjoimark

    (@enjoimark)

    7 years, 6 months ago

    Yep, did all that.

    I’m completely stumped. I just have to assume it’s something that the hosting provider is doing… but I manage 8 other accounts with that host and they all run WordPress fine. Of course when I mention it they just blame WordPress.

    I gave up anyways; luckily this is a really basic site for a local business so they’re not using a cart system or anything. Just built it line by line. Ah, the good old days.

Viewing 6 replies - 1 through 6 (of 6 total)
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