Title: Customiser page not loading
Last modified: March 30, 2018

---

# Customiser page not loading

 *  [giacomolaw](https://wordpress.org/support/users/giacomolaw/)
 * (@giacomolaw)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/customiser-page-not-loading-2/)
 * Hi all
 * When I go to the customiser page in WordPress, the website does not load to the
   right – it shows nothing to the right. When I try to change my widgets, it says
   that none exist even though I am on the homepage.
 * How can I fix this, is there any way to edit the widget content without going
   through the customising page?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcustomiser-page-not-loading-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [mommyhive](https://wordpress.org/support/users/mommyhive/)
 * (@mommyhive)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/customiser-page-not-loading-2/#post-10132643)
 * Hi there,
 * Checkout the below link
    [https://www.mhthemes.com/support/theme-customizer-not-working/](https://www.mhthemes.com/support/theme-customizer-not-working/)
 * In case troubleshooting and disabling your plugins doesn’t help and if you are
   desperate because you also can’t find other reasons for your issue, then you 
   could try to add the code snippet below to the file wp-config.php of your WordPress
   installation and it may resolve your issue.
    “define(‘CONCATENATE_SCRIPTS’, false);“
 * If you would still like to edit your widgets without going to Customize page,
   then
    you can use the following conventional steps as specified in the below 
   support document. [https://codex.wordpress.org/WordPress_Widgets](https://codex.wordpress.org/WordPress_Widgets)
 * Go to Appearance > Widgets in the WordPress Administration Screens.
    Choose a
   Widget and either drag it to the sidebar where you wish it to appear, or click
   the widget, (select a destination sidebar if your theme has more than one) and
   click the Add Widget button. There might be more than one sidebar option, so 
   begin with the first one. Once in place, WordPress automatically updates the 
   Theme. Preview the site. You should find that the “default” sidebar elements 
   are now gone and only the new addition is visible. Return to the Widgets Screen
   to continue adding Widgets. To arrange the Widgets within the sidebar or Widget
   area, click and drag it into place. To customize the Widget features, click the
   down arrow in the upper right corner to expand the Widget’s interface. To save
   the Widget’s customization, click Save. To remove the Widget, click Delete.
 * Hope that helps.

Viewing 1 replies (of 1 total)

The topic ‘Customiser page not loading’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [mommyhive](https://wordpress.org/support/users/mommyhive/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/customiser-page-not-loading-2/#post-10132643)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics