Title: Customise page not loading
Last modified: March 15, 2022

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# Customise page not loading

 *  Resolved [jaco205](https://wordpress.org/support/users/jaco205/)
 * (@jaco205)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/customise-page-not-loading/)
 * Good day
 * Please help !!
    My customise page can’t load due to the woocommerce plugin, when
   i deactivate the woocommerce plugin all is well,
 * The only problem is, I can’t customise my shop
 * Please see image for reference.
    [Image of customise ](https://ibb.co/QdYRd9K)
 * Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [WP Native](https://wordpress.org/support/users/nazreenexe/)
 * (@nazreenexe)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/customise-page-not-loading/#post-15460463)
 * Hello,
 * Your theme might be the culprit. Some of the WooCommerce components that is related
   to WooCommerce may haven’t been updated/outdated.
 * 1. Disable your current theme
    2. Install shopfront theme from Woo and if that
   makes any difference.
 * Cheers,
    Naz.
 *  Thread Starter [jaco205](https://wordpress.org/support/users/jaco205/)
 * (@jaco205)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/customise-page-not-loading/#post-15460617)
 * It seem that the theme was the culprit,
 * Thank your for your response
 * Kind regards
 *  [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/)
 * (@oaoyadeyi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/customise-page-not-loading/#post-15460652)
 * [@jaco205](https://wordpress.org/support/users/jaco205/)
 * Glad to hear it – thanks for letting us know!
 * I’ll mark this thread as resolved now. If you have any further questions, I recommend
   creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Customise page not loading’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/customise-page-not-loading/#post-15460652)
 * Status: resolved