Title: Customise Page error
Last modified: October 20, 2017

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# Customise Page error

 *  Resolved [andreacoppertop](https://wordpress.org/support/users/andreacoppertop/)
 * (@andreacoppertop)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/customise-page-error/)
 * When I try to access the theme customisation page I’m getting the error:
    Cheating,
   are we? Sorry, you are not allowed to customise this site.
 * When I disable the shield plugin this error is no longer shown.
 * Could you tell me which setting(s) could be causing this problem?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Jelena](https://wordpress.org/support/users/jmisic/)
 * (@jmisic)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/customise-page-error/#post-9627337)
 * Hi,
 * Thanks for reaching out to us.
 * The best solution for the problem you’ve described would be to try to debug it.
 * If you find something isn’t working on your site and you think it’s relating 
   to our security plugin here is what you need to do to debug it, and then report
   it with as much detail as you can here (in the WordPress support forum):
    [https://icontrolwp.freshdesk.com/support/solutions/articles/3000043594-there-is-a-plugin-conflict-how-can-i-debug-this-to-help-the-developer-](https://icontrolwp.freshdesk.com/support/solutions/articles/3000043594-there-is-a-plugin-conflict-how-can-i-debug-this-to-help-the-developer-)
 * Hope this helps.
 * Regards,
    Jelena
    -  This reply was modified 8 years, 6 months ago by [Jelena](https://wordpress.org/support/users/jmisic/).
    -  This reply was modified 8 years, 6 months ago by [Jelena](https://wordpress.org/support/users/jmisic/).

Viewing 1 replies (of 1 total)

The topic ‘Customise Page error’ is closed to new replies.

 * ![](https://ps.w.org/wp-simple-firewall/assets/icon-256x256.png?rev=3054572)
 * [Shield: Blocks Bots, Protects Users, and Prevents Security Breaches](https://wordpress.org/plugins/wp-simple-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-simple-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-simple-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-simple-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-simple-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-simple-firewall/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jelena](https://wordpress.org/support/users/jmisic/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/customise-page-error/#post-9627337)
 * Status: resolved