Customise Email header

  • Resolved Tierney

    (@hbqalty)


    2 years, 7 months ago

    I was wondering how to customize the emails sender.

    Mine is [cpanel name] on behalf of [sender email name] <sender email address>.

    I would like to delete all the irrelevant stuff before [sender email name] like

    [sender email name] <sender email address>.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    2 years, 7 months ago

    Hi @hbqalty,

    Within the WooCommerce plugin the only email options you have would be located at WooCommerce > Settings > Emails. In this location, if you scroll to the bottom of the page you will see a section called Email sender options. Within this section you can change the “From” name and “From” address details of the sent emails.

    Image Link: https://cloudup.com/ce6R1DPRAnM

    I hope this helps.

    Thread Starter Tierney

    (@hbqalty)

    2 years, 7 months ago

    Hi @stuartduff,

    Thanks for the reply.

    I do know where to change the email sender name and address like I said.

    I realised that using outlook has that bug which is’cpanel name on behalf of’ followed by sender name and address.

    Plugin Support abwaita a11n

    (@abwaita)

    2 years, 7 months ago

    Hi @hbqalty,

    I realised that using outlook has that bug which is’cpanel name on behalf of’ followed by sender name and address.

    This seems to be the case, though not quite sure it’s a bug.

    I have a site without a WooCommerce installation and when I open emails on Outlook, they have that cPanel on mysitedomain.com <cpanel@mysitedomain.com>.

    Thus, this is not quite a WooCommerce issue. If you’d like to make changes to it, I would propose getting in touch with your host.

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    2 years, 7 months ago

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to proceed as advised.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Customise Email header’ is closed to new replies.

Tags