Title: Cheatin&#039; uh error message
Last modified: August 31, 2016

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# Cheatin' uh error message

 *  [sabamh](https://wordpress.org/support/users/sabamh/)
 * (@sabamh)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/customise-1/)
 * Hi
    would you please help me? I try to customize my theme but every time I try
   to enter this part I see this error: Cheatin’ uh? You are not allowed to customize
   the appearance of this site. and my grid in vc dose not work! I don’t know what
   happened to my wp 🙁 ps: I reinstall it but nothing change!
 * thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/)
 * (@hardeepasrani)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/customise-1/#post-7448443)
 * Could you create a new admin user and login using that user to see if it works,
   just for testing purposes? Let me know. 🙂
 *  Thread Starter [sabamh](https://wordpress.org/support/users/sabamh/)
 * (@sabamh)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/customise-1/#post-7448470)
 * Dear Hardeep Asrani I don’t know what happen but before I try to make a new admin
   today I tried to enter to the customize part again and saw my problem with customize
   part solved but I still have problem with my gird It dose not work yet, it used
   to work very well before!
 * Thanks for your attention
 *  [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/)
 * (@hardeepasrani)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/customise-1/#post-7448481)
 * Sorry but I wasn’t able to understand that. What gird are you talking about?
 *  [Jason King](https://wordpress.org/support/users/jasoncharlesstuartking/)
 * (@jasoncharlesstuartking)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/customise-1/#post-7448500)
 * I think [@sabamh](https://wordpress.org/support/users/sabamh/) means a grid created
   using the Visual Composer plugin.
 * So there are two separate issues here, which may or may not be related:
 * 1) The error message when trying to use the Customizer. Which appears to be solved
   following [@hardeep](https://wordpress.org/support/users/hardeep/)’s advice.
 * 2) Some kind of problem with creating a grid using the VC plugin – [@sabamh](https://wordpress.org/support/users/sabamh/)
   you should post a question in the VC support forum – [http://support.wpbakery.com/](http://support.wpbakery.com/)–
   to get help from them.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cheatin' uh error message’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [Jason King](https://wordpress.org/support/users/jasoncharlesstuartking/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/customise-1/#post-7448500)
 * Status: not resolved

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