Title: Customisation Emails not working
Last modified: August 21, 2016

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# Customisation Emails not working

 *  [lighthouseinternational](https://wordpress.org/support/users/lighthouseinternational/)
 * (@lighthouseinternational)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/customisation-emails-not-working/)
 * Hey Paul,
 * How are you? I hope you’re well.
 * Firstly, thank you for taking the time and effort to create this pluggin. I haven’t
   seen anything similar so I appreciate you creating it.
 * Last night I took the time to create all the custom emails. Today testing them,
   even though in the settings email customisation is set to on it is still showing
   the default html emails.
 * Can you help me work out why it isn’t working?
 * Thank you for your help.
 * Adam
 * [http://wordpress.org/extend/plugins/welcome-pack/](http://wordpress.org/extend/plugins/welcome-pack/)

The topic ‘Customisation Emails not working’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [lighthouseinternational](https://wordpress.org/support/users/lighthouseinternational/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/customisation-emails-not-working/)
 * Status: not resolved