customers get each others order mails

  • Resolved Yessi99

    (@yessi99)


    8 years, 1 month ago

    Since about 25 hours ago, something changed in the website. I suddenly got mails that where supposed to go to the customer only in my mailbox. Now I have learned that my customers got each others emails from the orders!
    I also got the errormessage: DataTables warning: table id=wflssuesTable_new – Requested unknown parameter ‘0’for row 0. For more information about this error, please see http://datatables.net/tn/4
    in the Wordfence dashboard and I could not do a repair on the database, nothing happened.
    Also, the mailtemplates used for the sent mails, where not the ones we have activated in the woocommerce settings for emailtemplates.

    These problems were solved by deactivating wp mail bank.
    I cannot activate this plugin again, customers cannot get emails that are meant for other customers.

    Do you have an idea of what is causing this?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Yessi99

    (@yessi99)

    8 years, 1 month ago

    Just updated the plugin on one of my other websites.
    I now get the same database error in Wordfence and cannot do a repair on the database via WP DB manager

    Mattheu Farmer

    (@mattheufarmer)

    8 years, 1 month ago

    I am having a similar issue. Suddenly emails that are only supposed to go to only admins are going to customers and emails that are supposed to go only to customers are going to admins as well.

    Until this is fixed, I’ll be downgrading.

    And if it’s true that you’ve taken away BCC ability after having it be free for so long, I’ll be finding a new SMTP plugin.

    Thread Starter Yessi99

    (@yessi99)

    8 years, 1 month ago

    It’s not similar, it’s the same issue. The first sign of trouble for us was noticing that admin emails whent to customers and vice versa.

    Plugin Contributor wordpress-empire

    (@wordpress-empire)

    8 years, 1 month ago

    Hi,

    We apologize for the inconvenience caused to all the users who faced the same problem.

    The problem has been rectified in edition 2.0.2.

    Please update 2.0.2 and it should be fixed.

    Do let us know your feedbacks.

    Thanks

    Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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