Support » Plugin: Mailchimp for WooCommerce » Customers Click Subscribe Box But Import As Transactional in MailChimp :(

  • The plugin concept is good but many glitches. Our biggest issue is that our customers have the checkbox ticked off at checkout to subscribe to our news when placing an order but then the customer shows up in MailChimp as transactional. This just defeats the entire purpose we installed the plugin and use MailChimp 🙁

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  • Plugin Author ryanhungate

    (@ryanhungate)

    @danielrucerito thanks for reaching out – what you just described does not sound correct to us – the plugin should of course subscribe people that have the box CHECKED on the order form.

    Can you please provide a little more context to what’s happening? In your plugin, we have a LOGS section that should show you what’s going on on a daily basis, so maybe if you would like to email those to ryan at vextras.com we can take a look at that privately for you.

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