Support » Plugin: WooCommerce » Customers cannot buy products

  • Resolved BNightwolf

    (@bnightwolf)


    No “add to shopping cart” button on shop page, no tutorial on how to add the button.
    Default functionality lacks something so basic…

    New up to date WordPress installation, with twentyseventeen theme installed locally using wamp.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Stef

    (@serafinnyc)

    Great. Glad you decided to post here. Let’s see now if we can get this straightened out for you. By default the add to cart button should show, but first we need a few things.

    1. Can we view a URL please?
    2. Can you please take a screenshot of the backend of any product? Specifically the General tab
    3. Post screenshot using something like imgur.com

    Let’s try this and see what we have.

    Plugin Support Hannah S.

    (@fernashes)

    Automattic Happiness Engineer

    Welcome to WooCommerce!

    To add to @serafinnyc‘s questions, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thanks!

    Soft79

    (@josk79)

    Is the product even purchasable? I.e. has a price and is in stock?

    Plugin Support EtienneP

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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