Title: customer_user was called incorrectly
Last modified: October 12, 2020

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# customer_user was called incorrectly

 *  [paradisecbd](https://wordpress.org/support/users/paradisecbd/)
 * (@paradisecbd)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/customer_user-was-called-incorrectly/)
 * Good evening.
 * I am getting the following PHP error everytime a customer places an order since
   the last woocommerce update. this is filling my logs incredibly fast and causing
   issues. please resolve!
 *  ‘PHP message: customer_user was called incorrectly. Order properties should 
   not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘
   wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action,
   WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook-
   >do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout,
   WC_Checkout->process_order_payment, WC_ST_Gateway->process_payment, WC_Order-
   >payment_complete, WC_Order->save, WC_Order->status_transition, do_action(‘woocommerce_order_status_pending_to_processing’),
   WP_Hook->do_action, WP_Hook->apply_filters, WC_Emails::send_transactional_email,
   do_action_ref_array(‘woocommerce_order_status_pending_to_processing_notification’),
   WP_Hook->do_action, WP_Hook->apply_filters, WC_Email_New_Order->trigger, WC_Email-
   >get_content, WC_Email_New_Order->get_content_html, wc_get_template_html, wc_get_template,
   include(‘/plugins/kadence-woocommerce-email-designer/templ…PHP message: customer_user
   was called incorrectly. Order properties should not be accessed directly. Backtrace:
   require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’),
   do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::
   do_wc_ajax, do_action(‘wc_ajax_checkout’), WP_Hook->do_action, WP_Hook->apply_filters,
   WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_order_payment,
   WC_ST_Gateway->process_payment, WC_Order->payment_complete, WC_Order->save, WC_Order-
   >status_transition, do_action(‘woocommerce_order_status_pending_to_processing’),
   WP_Hook->do_action, WP_Hook->apply_filters, WC_Emails::send_transactional_email,
   do_action_ref_array(‘woocommerce_order_status_pending_to_processing_notification’),
   WP_Hook->do_action, WP_Hook->apply_filters, WC_Email_Customer_Processing_Order-
   >trigger, WC_Email->get_content, WC_Email_Customer_Processing_Order->get_content_html,
   wc_get_template_html, wc_get_template, include(‘/plugins/kadence-…’,

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 * ![](https://ps.w.org/kadence-woocommerce-email-designer/assets/icon-256x256.png?
   rev=3115863)
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 * 0 replies
 * 1 participant
 * Last reply from: [paradisecbd](https://wordpress.org/support/users/paradisecbd/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/customer_user-was-called-incorrectly/)
 * Status: not resolved