Support » Plugin: WPtouch » Customer Support is a JOKE, need refund!

  • Purchase Pro, have lost money because my shop products display without a way to purchase. Multiple support tickets submitted. I get a response, then no follow up. Yesterday I received the most ridiculous of responses, a screenshot from tech support stating that they ‘couldn’t reproduce the problem I reported’. OH Yeah????!!!! The screen shot clearly was missing the select options for purchase, item description was missing, no way to add to cart, other pics in the gallery missing… WTF???? NO problem??

    I request to cancel and receive a refund as apparently there is no hope of responsible & helpful support. I will be filing a case against you to get my money back because I doubt that experience will go about as well as your support has gone… worthless.

    • This topic was modified 3 months, 3 weeks ago by  sapience.
    • This topic was modified 1 day, 10 hours ago by  sapience.
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