i have same problem i have backup but where can i find the file have all the old review ?
thank you
Thread Starter
sparky
(@sparkykva)
I hear you but unless I’m wrong I haven’t heard from the support team on a fix for this problem.
This is never happened before and I look like i just started my Website!
I hope that someone out there has a fix and maybe they will reply to my issue.
Thanks,
Same issue….I added a new review to make sure the plugin was working, which it is, but I lost all of my original reviews. I saw on another thread to add [WPCR_INSERT] within the page, which I did, but that didn’t make a difference.
waiting again
i did backup b4 update
i wanna know where i can fine the old review if any one can help plz
To get your reviews back , roll back to version 2.4.8 using these instructions: https://wordpress.org/support/topic/how-to-downgrade-to-2x?replies=9
This is temporary fix while we address the issue. As of today we have version 3.02 ready. It addressed the lost reviews issue. We are testing it first and will release it ASAP when it’s ready.
Thread Starter
sparky
(@sparkykva)
I just downgraded to WP customer reviews 2.4.8 as it says in the downgrade link that was send to me, and once I did that and activated the Plugin all of my reviews came back.
Thank you for the temporary fix.
I just wish someone had let me know sooner.
Version 3.0.2 has been released. If you have the missing / duplicate review issue, go to the “Tools” tab on the plugin settings page to resolve.
